Head of Information Technology
at MyRemoteTeam Inc
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We are looking for an experienced Enterprise IT Operations / IT Service Delivery professional for a short-term expert review project. Project: Review a fictional software company's internal IT operating model and identify operational gaps, unrealistic processes, and improvements. Requirements:
- 5+ years in Enterprise/Internal IT Operations
- 2+ years owning/designing Service Desk or End-User IT processes
- Recent hands-on experience in a UK or US organisation
- Strong Microsoft 365 / Entra ID experience
- ITSM: Jira Service Management, ServiceNow or similar
- Experience with JML, access management, MFA, incidents and change management
- SaaS administration experience: Slack, GitHub, Salesforce, Figma, Zoom, Confluence, etc. Nice to have: Intune, Jamf, Google Workspace → M365 migration, ITIL 4. Commitment: Up to 10 hours + 30–60 min review call Timeline: Oct 2–5, 2026 Location: Remote; hands-on UK internal IT experience is mandatory.
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