Resident Liaison Officer

Temporary Role– Full Time – 40hours– FTC until 31 March 2027 Are you passionate about delivering exceptional customer service and making a real difference in local communities? We're looking for a proactive and people-focused Resident Liaison Officer to join our refurbishment team and become the trusted link between residents, clients, and project teams. In this rewarding role, you'll guide residents through refurbishment works, providing outstanding communication, support, and reassurance at every stage of their journey. You'll organise resident engagement activities, manage customer enquiries, resolve concerns, and help achieve industry-leading satisfaction levels. Apply today and make a lasting impact. Benefits

• Holidays - 26 days + ability to purchaseadditional holiday (Pro-rated)
• Annual bonus linked to company performance
• Private medical insurance
• Life Assurance
• Pension
• Digital GP and Employee assistanceprogramme (EAP)
• Sharesave scheme
• Access to our discount portal, LifeStyle Hub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.