Business Analyst Product Owner

Business Analyst / Product Owner Location: London or Leicestershire (hybrid) Position Type: Full-Time / Permanent Industry: Logistics & Supply Chain About the Opportunity We are recruiting on behalf of a rapidly growing logistics organisation currently undergoing an exciting period of business-wide transformation and change. They are seeking an experienced Business Analyst / Product Owner to work closely with the Chief Technology Officer (CTO). In this role, you will help design and execute the broader cross-business technology vision while driving structured change at an operational, day-to-day level. This is a highly business-facing position with a strong focus on engaging end-users, analysing operational workflows and converting business needs into scalable, data-driven solutions. Key Responsibilities

• Stakeholder engagement & elicitation: Conduct interviews, workshops and discovery sessions with business users across Operations, Finance, and Supply Chain to understand core processes and workflows.
• Requirements & backlog management: Gather, document, and validate functional and non-functional requirements (BRDs, user stories, process maps). Collaborate with internal teams and external partners to maintain and refine software backlogs.
• Process mapping & optimisation: Map "as-is" processes, design efficient "to-be" workflows, identify operational bottlenecks, and drive standardisation across the business.
• Systems & data initiatives: Collaborate with technical and data teams to support ERP implementations/optimisations, map data flows and unlock value from business data.
• Change & governance: Support the transition from an informal environment to a more structured, process-driven model while embedding BA best practices.
• Testing & delivery: Help plan and execute User Acceptance Testing (UAT) with stakeholders to ensure solutions deliver clear business outcomes. Key Qualifications & Experience
• Experience: Proven track record as a Business Analyst and/ or Product Owner operating within business-led transformation or evolving environments.
• Process & analysis: Demonstrated experience in business process mapping (as-is / to-be), structured requirements documentation and stakeholder management across multiple functions.
• Systems exposure: Hands-on experience working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and data-focused projects (reporting, data flows, quality).
• Change capability: Proven ability to bring structure, clarity and formal process to fast-paced or low-maturity organisations. Desirable Experience (Nice to Have)
• Background in Logistics, Supply Chain or Warehousing.
• M&A or acquisition integration experience (system, process, or team consolidation).
• Exposure to large-scale system integration or hybrid/Agile delivery frameworks.