Compliance Executive

As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us? We are seeking a dedicated Compliance Executive to join our Compliance Team to focus on the data protection administration within the organisation. The Compliance Executive will be responsible for the fulfilment of data subject rights requests (including Data Subject Access Requests, erasure requests, rectification requests etc) and the investigation of data protection complaints, as well as supporting the Compliance Team Leader in. This role involves ensuring adherence to data protection regulations, implementing compliance policies, and conducting regular audits to safeguard sensitive information. Key Responsibilities: Compile and respond to Data Subject Access Requests, and other data subject rights requests, in line with legal and procedural standards. Support investigations and draft responses to data protection-related complaints under the guidance of the Compliance Team Leader. Work cross-functionally with other departments to ensure adherence to data compliance requirements. Perform general administrative tasks, including the closure of PCNs at the end of their enforcement cycle, handling driver nominations, and other routine duties. Investigate complex queries by gathering supporting evidence, liaising with accounts and sales teams, and escalating to the Compliance Team Leader when needed. Assist the Compliance Team Leader in developing and updating internal policies and procedures. Stay informed about updates to data protection legislation and regulatory requirements. Maintain awareness of legislative and regulatory developments related to PCN (Parking Charge Notice) enforcement. Who You Are You are a detail-oriented individual with knowledge of data protection regulations like GDPR. You have administration experience including document preparation, data entry, and responding to internal and external queries. You ensure effective communication and are proactive, accurate, and committed to staying updated on compliance best practices. You will be a person who will want to take an active role in the Compliance Team, providing support to both the team and team manager. Agena Values We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success. Ambitious: we aim for world class service Disruptive: we're here to change the industry Ethical: we do things for the right reasons Insightful: we use research to guide our decisions Collaborative: We're better when we work together Innovative: we help people see things differently Salary: £26,436.80 per annum Hours: 40 per week; Monday Friday 9am - 5.00pm Location: Slough / Newton Abbot / Lancing / Stafford Free onsite parking. Smart casual office dress code. Additional Information Our selection process is as follows: Application - Competency Based Interview You must be able to legally live and work in the UK The postholder may be required to travel to external meetings on occasion by most effective means available. Benefits We know that people do their best work when they feel supported, valued and able to enjoy life beyond work. That's why we've created a benefits package designed to support your wellbeing, development and lifestyle. Through our Enjoy Benefits platform, you'll have access to a wide range of discounts and perks, from gym memberships and childcare support to travel savings, technology offers, health plans and everyday discounts. You'll also benefit from: Enhanced holiday allowance Two paid volunteering days each year to support a cause that matters to you Employee Assistance Programme - 24/7 confidential, independent and professional support Ongoing training, learning and development opportunities, including apprenticeships and professional qualifications EV charging facilities Free parking at office locations Knowledge-sharing sessions through our Lunch & Learn programme Regular team and company social events We believe a great workplace is about more than benefits. It's about creating a culture where people feel connected, supported and able to make a difference. Our Engagement Committee brings colleagues together through charity initiatives, local events, book clubs, wellbeing activities and much more. You'll also have the opportunity to get involved with our award-winning D&I Committee, helping to shape positive change across our group. As we continue to grow, we're committed to investing in our people, because their success drives ours. We are proud to hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management. We are a Mindful Employer and are committed to supporting your mental health at work. We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates. (No agency speculative contact - thank you)