Chief Operating Officer

Company Description REM Associates Ltd is a specialist executive search and e-fulfilment growth consultancy serving blue-chip companies, global brands, and leading 3PL providers across the UK and internationally. With over 50 years of combined experience, the firm is recognized for its expertise in Logistics and Supply Chain leadership, placing senior professionals who drive operational excellence and commercial growth. Beyond recruitment, REM Associates supports 3PLs and brands in maximizing warehouse capacity, filling pallet space, and securing new contracts. By understanding both operational leadership and commercial strategy, the company helps clients build scalable logistics solutions and achieve tangible business impact. Role Description The Chief Operating Officer (COO) is a full-time, on-site role based in Northampton, responsible for overseeing day-to-day operations and driving sustainable growth across the business. The COO will lead operational strategy, ensuring efficient delivery of executive search and e-fulfilment growth services, and aligning processes with the company's commercial objectives. Key responsibilities include managing operational teams, optimizing workflows, monitoring performance metrics, and implementing continuous improvement initiatives. The role will oversee budgeting and resource allocation, collaborate closely with the leadership team on business planning, and support client engagements by ensuring high service standards and scalable operational solutions. The COO will also contribute to risk management, compliance, and stakeholder communication, ensuring that operations remain robust, agile, and customer-focused. Qualifications

• Strong Business Planning and strategic leadership skills, with experience designing and executing operational and commercial growth plans.
• Proven Operations Management expertise, including process optimization, performance management, and cross-functional team leadership.
• Advanced Analytical Skills, with the ability to interpret data, develop insights, and make evidence-based decisions.
• Extensive knowledge of Finance and Budgeting, including managing P&L, resource allocation, and cost control.
• Experience in logistics, supply chain, 3PL, or related sectors, ideally in senior operational or executive roles.
• Excellent communication, stakeholder management, and negotiation skills, with the ability to build strong client and partner relationships.
• Demonstrated ability to lead change, drive continuous improvement, and manage complex projects in a fast-paced environment.
• Bachelor's degree in Business, Management, Finance, or a related field; advanced degree (e.g., MBA) or equivalent experience is an advantage.