Baggage Hall Agent T2 - - Heathrow Airport

Job Title: Bag Hall Agent Company: Swissport Location: Heathrow Airport - Terminal 2 Contract Type: Full Time Hours: 37.5 hours per week, between Monday – Sunday (shift work) Salary: £14.62 per hour About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. About the Role: As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment. Responsibilities Key Responsibilities:

• Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.
• Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.
• Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.
• Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.
• Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.
• Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.
• Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.
• Adhere to Swissport's standards of service excellence, professionalism, and teamwork in all interactions and tasks. Qualifications Qualifications:
• Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.
• Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.
• Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check Benefits:
• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry. Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.