Proactive Resilience Product Owner

Role: Proactive Resilience Product Owner Location: Sheffield – office presence required Start Date: August 2026 End Date: 6-12 Months Daily Rate: Inside IR35 Payroll provider – Rockford Payroll

Info for Contingent Workers – Rockford Pay This is an exciting opportunity to join Deloitte Operations for an engagement with one of our clients. The Role Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You'll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams. Key Responsibilities Product strategy & roadmap

• Define product vision, target users and a prioritised roadmap aligned to business services.
• Maintain a clear backlog of resilience features Outcome-driven delivery
• Set OKRs/KPIs for proactive resilience
• Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog Resilience-by-design
• Embed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance).
• Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness. Observability & insights
• Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards
• Use data to identify systemic risks, recurring failure modes, and “top offenders” across services Automation & operational excellence
• Prioritise automation for detection, triage, and remediation Stakeholder Management
• Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities
• C mmunicate progress and risk clearly to senior leadership; manage dependencies and delivery risks Governance & controls
• Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability)
• Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences Required Experience & Skills Required
• Product ownership/management experience in platform, SRE or operational resilience domains
• Operational Resilience
• SRE principles (SLO/SLI), incident/problem management, and service management
• Resilience patterns (redundancy, graceful degradation)
• DR/BCP concepts (RTO/RPO), high availability, and dependency management
• Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise
• Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication Desirable
• Familiarity with resilience patterns and platform engineering
• Experience running game days/chaos experiments and translating findings into engineering work
• Financial services experience and comfort working with risk, compliance, and audit partners