Commercial Contracts Manager

About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The Job You'll help Procentia grow in a way that is commercially clear, well controlled and built for the long term. As Commercial Manager, you'll play an important role in how we manage our client commercial landscape, including contracts, renewals, pricing activity, governance, controls and decision-making. We're growing, and with that comes the need for stronger commercial grip, better information and clearer ways of working. You'll work closely with the Group Commercial Director and teams across Finance, Legal, Client Management, Sales, Product, Technology and Operations to turn commercial intent into practical action. You'll help us make good decisions, protect revenue, manage risk and support better outcomes for our clients and for Procentia. Here's What You'll Be Doing Client contracts: you'll help us stay on top of our client contract landscape, including renewals, milestones, change notes, work orders, statements of work and related commercial documents. You'll bring the right people together, coordinate input and help keep activity moving. Commercial operations: you'll help build and maintain the processes, templates, registers and governance materials that keep our commercial activity organised, visible and well controlled. Client commercials and pricing: you'll support client commercial queries, pricing work, tenders, proposals and commercial reviews, helping make sure our proposals are clear, complete, sensible and properly approved. Reporting and risk management: you'll maintain trackers and commercial registers, prepare useful management information, spot commercial risks and help escalate issues at the right time. Business engagement: you'll build strong working relationships across the business, helping colleagues think commercially and adopt clearer, more consistent ways of working. Document and knowledge management: you'll help keep our commercial records accurate, accessible and useful, so people can find the information they need when they need it. Key Skills And Experience

• strong commercial awareness and sound judgement;
• experience supporting contract management, renewals, pricing, procurement or supplier management;
• the ability to manage varied work, competing priorities and moving deadlines;
• a good understanding of risk, governance and approval processes;
• clear written and verbal communication, with confidence working with senior stakeholders;
• strong attention to detail, with the ability to make sense of information and identify practical next steps;
• a collaborative style and confidence working across different teams;
• high standards of integrity, confidentiality and professional ethics; calm and organised approach in complex or time-sensitive situations. Lets Talk About What's In It For You...
• 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
• Buying and Selling holiday (up to 1 week)
• Volunteer day
• 5% Employer contribution pension
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme (EAP)
• Health care cash plan
• Tusker – Electric Car Leasing scheme Don't meet every requirement? Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we're renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer-like experiences that their members expect from online financial platforms. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors. We've been Highly Commended for ‘Technology Innovation of the Year 2025' at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider' in 2022 and 2023. Check out our locations here.