Employee Relations Advisor - Salford

at Sodexo Armed Forces Covenant Disability Confident Committed UK Skilled Worker Employer Defence Employer Recognition Gold  
Facilities Management
 
Facilities Services

Employee Relations (ER) Advisor - Salford (On-Site) Location: 310 Broadway, Salford M50 2UE Salary: £26,750.00 Contract: 12 months FTC – 40 hours per week We are looking for a confident and well‑organised ER Advisor to join our Employee Relations Services team based in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support the smooth delivery of ER and TUPE processes. Key Responsibilities

  • Provide ER advice to managers and stakeholders on informal and formal cases, ensuring compliance with employment law and company policy.
  • Respond to escalated ER queries and record all actions accurately in the CSM system.
  • Support with letters, documentation and case administration.
  • Escalate complex or high‑risk cases to ER Specialists or the ER Manager.
  • Guide managers on preparing for and conducting ER meetings.
  • Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
  • Maintain secure and accurate employee records in line with data protection requirements.
  • Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
  • Keep up to date with employment legislation and internal policy changes. Essential Skills:
  • Able to provide remote ER support for a multi-site operation
  • Experience of providing HR advice in line with relevant policies and legislation
  • Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines
  • Excellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone manner
  • Ability to meet deadlines under pressure
  • Understanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutions
  • Pro-active and practical approach to problem solving
  • Strong understanding and respect for confidentiality
  • Good working knowledge of current employment legislation and its application in the workplace
  • Understanding of regulatory bodies, governing policies and their impact to ER issues
  • Proficient user of Microsoft Office programmes – strong excel skills Desirable
  • Experience in a Shared Service or busy HR environment.
  • Knowledge of HR systems (SAP HR / CRM).
  • Understanding of Agenda for Change.

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