My leading Banking client are looking for a talented and motivated individual to take ownership for the first line service management framework for Cyber Services across the organisation. You'll have responsibility for end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. You'll coordinate Cyber teams, regional technology teams, and 3rd party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities. This is a newly created and high visibility role in a great company. A brilliant opportunity! The following skills / experience is essential:

  • Strong IT Service Management / Service Integration background.
  • Strong experience supporting Cyber or security services.
  • Worked in a complex, multi-supplier environment.
  • Experience coordinating complex incidents, problems, dependencies and continual improvement.
  • Excellent communication and stakeholder management skills. Salary: Up to £120,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this Cyber Service Integration Manager VP position and meet the above requirements please apply immediately.

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