Head of Income and Service

This is a highly visible role, leading operational performance while ensuring strong governance, compliance, and customer outcomes. You'll work closely with senior stakeholders to drive income recovery, optimise processes, and provide strategic oversight of service charge delivery.

Client Details A well-established Housing Association in Hertfordshire. Description Lead the income and service charge functions. Drive rent collection performance and arrears reduction. Oversee service charge budgeting, reconciliation, and compliance. Manage and develop operational teams. Deliver performance improvements and process efficiencies. Partner with executive and operational stakeholders to support strategic objectives. Profile Essential housing sector experience within a Housing Association. Proven experience leading income, rents, arrears, or service charge functions. Strong understanding of social housing regulation and tenancy management. Track record of delivering operational improvement and service excellence. Experienced people leader with strong stakeholder management skills. Available at short notice or immediately available preferred. Job Offer

• Daily rate between £400 and £600, dependent on the level of experience.
• Temporary contract offering flexibility and valuable experience. If you're interested in this role, apply now. Desired Skills and Experience A well-established Housing Association in Hertfordshire is seeking an experienced Interim Head of Income & Service Charges to provide leadership across income collection, service charge management, and resident income services during a period of change.