Technical Lubricants Specialist

Company Description Duckhams Oils is an iconic British lubricant brand established in 1899 and widely recognized as the original British motor oil. The company has a distinguished motorsports heritage spanning over 90 years, including sponsorships in Formula 1, Formula 3, Formula Ford, the World Rally Championships, the Porsche Carrera Cup Great Britain, and the Thailand Bric Superbike Championships. Duckhams products are currently available in more than 20 countries across Europe, the Middle East, and Asia, serving a broad range of automotive and industrial customers. The brand combines its historic legacy with modern innovation in lubricants technology, offering high-performance solutions for contemporary engines. Candidates can learn more about Duckhams Oils and its product portfolio at www.duckhams.com. Role Description The Technical Lubricants Specialist is a full-time remote role responsible for providing expert technical support on lubricant products to distributors, customers, and internal teams. Day-to-day tasks include diagnosing lubrication-related issues, recommending appropriate product solutions, and preparing technical reports and application guidelines. The role involves collaborating closely with sales and marketing teams to deliver technical input for product positioning, training materials, and customer presentations. The specialist will review and interpret industry standards and OEM specifications, support product development or formulation updates, and ensure accurate technical documentation and data sheets. Regular activities may also include running online training sessions, responding to technical inquiries, and contributing to digital knowledge resources such as FAQs, white papers, and technical bulletins. Qualifications

• Strong knowledge of lubricants, tribology, and automotive or industrial engineering, with the ability to interpret OEM specifications and industry standards.
• Experience in technical customer support, troubleshooting lubrication issues, and providing clear, solution-focused recommendations.
• Ability to create and deliver technical presentations, training modules, and written documentation for both technical and non-technical audiences.
• Familiarity with product data sheets, safety data sheets, and basic regulatory or compliance requirements for lubricant products.
• Excellent communication skills, both written and verbal, with strong attention to detail and accuracy in technical information.
• Comfort working remotely, managing time effectively, and collaborating with cross-functional teams across different regions.
• Bachelor's degree in engineering, chemistry, materials science, or a related technical field; professional experience in lubricants or automotive fluids is highly beneficial.
• Proficiency with standard office software and online collaboration tools; experience with CRM or technical support platforms is an advantage.