Housing Resolutions Officer

Housing Resolutions Officer

Wembley Based Local Authority | Office based role

£21.41 PAYE per hour | £28.19 Umbrella per hour

Immediate Start | Ongoing Temporary Assignment

A Wembley-based Local Authority is seeking an experienced Housing Resolutions Officer to support homeless households in temporary accommodation and help secure suitable settled housing solutions.

Key Duties

• Providing housing options advice and move-on support to households in temporary accommodation.
• Assisting residents to access private rented, intermediate, and social housing.
• Undertaking accommodation suitability reviews and fear of violence investigations.
• Making accommodation offers in line with homelessness legislation and the Suitability Order.
• Issuing temporary accommodation offer and suitability letters.
• Resolving tenancy support issues and complaints with accommodation providers and partner services.
• Supporting tenancy audits and tenancy sustainment activities.

Essential Requirements

• Experience using NEC Housing, CRM, and Locata.
• Strong knowledge of homelessness legislation, housing options, and suitability assessments.
• Experience working with vulnerable residents and complex housing cases.
• Excellent communication and IT skills.
• Ability to manage a busy caseload in a fast-paced environment.

Additional Information

• Immediate start.
• Ongoing temporary assignment.
• A clear Basic DBS is required.

This opportunity would suit an experienced Housing Options, Homelessness, or Temporary Accommodation professional available to start at short notice.