Global Account Manager

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked 153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Key Responsibilities

• Global Account Strategy Growth
• Own and execute multi-year account strategies for assigned Retail and CPG accounts
• Identify, develop, and close new business opportunities (cross-sell, up-sell and net-new)
• Build and manage a robust pipeline aligned with revenue and profitability targets
• Develop value-based proposals including pricing, TCO, and ROI articulation
• Executive Relationship Management
• Build and maintain strong, trusted relationships with senior stakeholders and C-level executives
• Act as the single point of accountability for the customer regionally and globally
• Position Lenovo as a strategic partner aligned to customer transformation priorities
• Ensure high levels of customer satisfaction and long-term retention
• Integrated Solution Selling
• Lead complex, multi-product solution sales across devices, infrastructure, and services
• Collaborate with BU teams to design tailored, outcome-driven solutions
• Drive engagement in global RFPs, large-scale deals, and strategic bids
• Orchestrate end-to-end deal execution across legal, services, and delivery teams
• Cross-Functional Leadership
• Lead virtual global account teams across regions and functions (sales, technical, supply chain, services)
• Ensure alignment of strategy and execution across geographies
• Drive internal governance, forecasting, and business reviews (QBRs)
• Industry Expertise – Retail, CPG or Manufacturing
• Leverage deep understanding of vertical market trends (store transformation and optimization, supply chain digitization, smart factory, Industry 4.0)
• Identify opportunities aligned to customer transformation priorities (e.g., automation, IoT, analytics)
• Position Lenovo's differentiated capabilities in global manufacturing and supply chain
• Operational Excellence Forecasting
• Maintain accurate pipeline, forecasting, and CRM hygiene
• Drive disciplined execution of account plans and internal reporting cadences
• Ensure pricing discipline, margin optimization, and deal governance Required Qualifications Experience
• 10+ years of enterprise/global account management experience in technology or solutions sales
• Proven track record managing large, complex, multinational accounts; Circa $100M in annual revenues
• Strong experience selling integrated solutions (hardware, infrastructure, services)
• Demonstrated success engaging and influencing C-level stakeholders
• Experience leading large, complex deal cycles and global RFPs
• Proficiency in English
• Industry expertise in Retail, CPG or Manufacturing
• Experience managing global EU based HQ accounts
• Strong financial acumen (TCO, ROI, pricing strategy) Key Competencies
• Strategic Thinking Account Planning
• Executive Presence Influence
• Complex Deal Structuring Negotiation
• Cross-Functional Leadership (matrix environment)
• Customer-Centric Problem Solving
• Commercial Financial Acumen
• Can-Do Attitude (prepared to dig the hole and lead from the front) Scope Impact
• Manages a portfolio of high-value, global Retail and CPG accounts
• Drives significant revenue and profit contribution for Global Accounts
• Influences global strategy, customer experience and long-term partnerships
• Operates in a highly matrixed, cross-regional environment Travel
• ~30% travel across EMEA and globally Why This Role Matters This role is critical to advancing Lenovo's shift from product-led selling to integrated, solution-based partnerships , requiring deep industry expertise and strong cross-functional orchestration.