Coordinator, B2B Events and Programs, Asia Pacific

JOB SUMMARY The Coordinator, B2B Events & Programs, Asia Pacific reports to the Director, GSO B2B Events & Programs, Asia Pacific and provides supports on budget tracking/management, travel planning and scheduling (10%), B2B digital marketing & marcom efforts, customer advisory board programs, continent offers (45%) and B2B event management, including, but not limited to registration process, communication plan, alongside with serving as the administrator of our event system platform (45%). This role supports both APEC and Greater China.

CANDIDATE PROFILE

Education and Experience Preferred

• 4-year degree from an accredited university in Business Administration, Marketing, or related
• Minimum 2 years of relevant professional experience in marketing or related function.
• Fluent in both written and spoken Mandarin / Traditional & Simplified Chinese and English is mandatory.
• Proficiency in event platforms such as Cvent would be ideal.
• Demonstrated project management skills are essential.
• Attention to detail and well-organizational skills are essential, including ensuring accuracy in campaigns, reviewing materials and managing administrative tasks. CORE WORK ACTIVITIES
• Coordinate calendar management, business travel planning and scheduling. Coordinate meeting invites.
• Assist in implementing B2B campaigns and related media buy in both Greater China and APEC. Provide regular performance report for stakeholders' review in a timely manner.
• Execute and contribute to the brainstorming of the content plan / calendar across all B2B marketing channels for both Greater China and APEC.
• Manage APAC B2B events calendar and assets library
• Owns the registration and communication plan for B2B APAC events.
• Support the planning of B2B events including site inspection, program design/flow, food and beverage, entertainment, marketing collateral, amenity program and group activities.
• Ensure all approved branding and brand voice standards are updated in all aspects of the event process.
• Occasional travel within Asia Pacific may be required. Ensuring Exceptional Customer Service
• Demonstrate a high level of customer service, professionalism, and confidentiality in all communications and actions.
• Provide services that are above and beyond for customer satisfaction and retention. Demonstrating and Applying Discipline/Functional Knowledge
• Use standard software applications such as MS Office, expense reporting system, travel management system, cvent, etc.
• Act decisively to recover from mistakes. Know how to develop/propose/initiate solutions and when to involve a leader.
• Determine the urgency level of conflicting priorities on behalf of the supervisor; prioritize aspects of the work, such as identifying critical items and ascertaining which items are to be delegated to others and/or completed by self. Contributing to Teams
• Navigate the organization to achieve collaboration by leveraging relationships and knowledge.
• Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization.
• Work effectively in a virtual team-based environment. Additional Responsibilities/Competencies
• Express oneself clearly, concisely and effectively through written and verbal communications.
• Approach opportunities with a positive, open-mind.
• Display creativity and innovation to identify opportunities to improve departmental processes and programs that will enhance team productivity and/or business results.
• Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards.
• Maintain confidentiality of proprietary materials and information.
• Perform special projects and other duties as assigned.