Officer - Examinations Administration

Duties: The appointee will supervise a team to deliver a range of examinations covering pre-during-post operations; assist in planning resources for the team, resolve any assessment examinations irregularities and complaints; carry out the special arrangement for SEN candidates; assist in identifying improvement areas and propose changes to operation or procedures; communicate and coordinate with internal and external parties on the assessment/ examination operations with the objective of effectively administer various examinations/ assessments and contribute to ongoing operation and services improvement, and meeting the financial objectives within the given resources, timeline, relevant policies and guidelines of the Division and HKEAA. Requirements: (a) A Bachelor's degree in any discipline; (b) At least 5 years of experience in an administrative or operationally focused position or in the field of education or public sectors with at least two years in a supervisory position; (c) Experienced in system UAT, or expertise in examination operations and business administration, preferably with strong stakeholder and customer management skills. Good knowledge in contract management, budgeting and complaint handling; customer service, complaint handling, daily accounting operations preferred; (d) Knowledge of administration in a highly complex environment or examination operations desirable; (e) Interpersonal, organisational, problem solving and supervisory skills; (f) Proficiency in computer applications (including MS Office Suite and Chinese word processing); (g) Highly meticulous and ability to work under pressure and irregular hours (including public holidays); and (h) Proficiency in both written and spoken English and Chinese preferably including Putonghua. Employment Terms: The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs. Application Review Date: 14 October 2026 Applications will be considered until the post is filled. Interested candidates should submit a detailed resume, including qualifications, relevant experience, current and expected salary, and earliest availability, quoting the position title and reference number to Manager - Human Resources via email: iped-recruit@hkeaa.edu.hk. Due to the secrecy nature of the Authority's work, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants who do not receive a response within 8 weeks from the application review date may consider their applications unsuccessful.