Product Manager

We are looking for a visionary and data-driven Product Manager to join our Group Digital in Hong Kong. In this high-impact role, you will own the product lifecycle for key components of the company's loyalty ecosystem including shaping how millions of consumers interact, earn, and redeem rewards across company vast retail network in the Asia region. Key Responsibilities

• Strategy & Roadmap: Develop and communicate a clear, compelling product strategy and roadmap for the yuu loyalty platform, ensuring strict alignment with company's broader business goals.
• Product Innovation: Lead the design, development, and launch of next-generation features, including enhanced loyalty programs, gamified rewards, personalized offers, and seamless omnichannel integration.
• Cross-Functional Leadership: Partner closely with commercial, marketing, retail media, and technology teams to guarantee flawless execution, high feature adoption, and unified go-to-market strategies.
• Data-Driven Optimization: Analyze complex customer behavior and transaction data to uncover growth opportunities, optimizing user retention and average basket size.
• Stakeholder Management: Manage key relationships across the business, translating data insights into strategic recommendations for senior leadership. Requirements & Qualifications
• Experience: minimum 5+ years of product management experience, with a minimum of 2 years in a senior capacity; experience specifically within loyalty programs or consumer tech platforms is strongly preferred.
• Track Record: A proven history of successfully delivering scalable digital products within a fast-paced retail or consumer-focused environment.
• Technical & Analytical Acumen: Strong analytical skills with hands-on proficiency using data tools (e.g., Tableau) to derive actionable, customer-centric insights.
• Communication & Influence: Excellent interpersonal and leadership abilities, with a demonstrated talent for aligning and influencing cross-functional stakeholders.
• Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field; an MBA or equivalent postgraduate qualification is a distinct plus.
• Methodologies: Deep familiarity with Agile development frameworks and experience managing complex, multi-stakeholder projects from conception to launch.
• Domain Knowledge: Expert understanding of loyalty platforms, customer engagement strategies, and emerging trends in retail and consumer technology.
• Language: English, Cantonese and Mandarin.