Senior Business Analyst

Role: Senior Business Analyst Required Skills & Experience

• 5+ years of experience as a Senior Business Analyst, preferably within Telecommunications or a related industry. Strong experience in:
• Business requirements elicitation and documentation
• Business process analysis and modelling
• Gap and impact analysis
• UAT management and execution
• Stakeholder management
• Process transformation
• Proven experience working with large and complex datasets.
• Advanced hands-on experience in Power BI dashboard development and reporting.
• Hands-on experience developing data workflows using Alteryx.
• Strong communication, presentation, facilitation, and stakeholder management skills.
• Experience working with cross-functional and geographically distributed teams.
• Ability to manage multiple priorities and deliver with minimal supervision.
• Strong analytical, problem-solving, and decision-making capabilities. Preferred / Desirable Experience
• Experience in Network Inventory, OSS/BSS, Service Assurance, Provisioning, or Service Fulfilment.
• Experience with network data migration, remediation, transformation, validation, and reconciliation.
• Telecommunications domain knowledge across IP, Voice, Transmission (TXN), Ethernet, or related network services.
• Experience with ETL processes and large-scale data migration, preferably within telecommunications environments.
• Exposure to AI-powered tools for business analysis, documentation, process modelling, and training material creation.
• Understanding of Agile methodologies and project governance.