Continuous Improvement and Innovation Specialist

Hybrid working model, with regional travel to the customer sites (Cambridge, Macclesfield) Job Responsibilities:

• Monitor and analyze program trends, processes and technology to identify innovation opportunities to improve the program
• Facilitate ideation sessions thorough reviews of existing business processes. Identify areas for improvement, inefficiencies, and opportunities for innovation.
• Lead initiatives to drive continuous improvement across all aspects of the organization. Develop and implement strategies to streamline processes, optimize operations, and enhance overall efficiency.
• Plan, execute, and oversee business improvement projects from inception to completion. Define project scope, objectives, and deliverables. Develop detailed project plans and timelines. Coordinate with cross-functional teams to ensure successful project implementation.
• Collaborate closely with key stakeholders at all levels of the organization. Build strong relationships and effectively communicate project objectives, progress, and outcomes.
• Utilize data-driven insights to inform decision-making and drive business improvements. Liaising with business insights teams to identify trends, and make recommendations for action.
• Manage the change process associated with business improvement initiatives. Anticipate and address potential challenges and resistance to change. Develop and implement effective change management strategies.
• Ensure that all business improvement initiatives meet quality standards and regulatory requirements. Implement quality control measures and conduct thorough reviews to validate project outcomes. Requirements:
• Bachelor's degree in a relevant field (e.g., business administration, process engineering, project management).
• Proven experience in business improvement, process optimization, and project management within the pharmaceutical or biotech sector.
• Strong analytical abilities with the ability to interpret data, identify patterns, and make data-driven decisions.
• Proficiency in data analysis tools and techniques.
• Demonstrated proficiency in project management methodologies, tools, and techniques. PMP or PRINCE2 certification is a plus.
• Passion for innovation and driving positive change within organizations. Ability to think creatively and implement innovative solutions to business challenges.
• Excellent verbal and written communication skills. Ability to effectively communicate complex ideas and concepts to diverse audiences. Experience facilitating meetings and workshops.
• Strong leadership qualities with the ability to inspire and motivate teams. Experience leading cross-functional project teams and driving results in a collaborative environment.
• Knowledge of change management principles and methodologies. Experience managing the change process associated with business improvement initiatives.
• High level of attention to detail with a focus on quality and accuracy in all aspects of work.
• Ability to thrive in a fast-paced, dynamic environment. Adaptability, flexibility, and resilience are key attributes for success in this role.
• Advanced knowledge of MS Office suite of applications, especially Microsoft Excel, as well as PowerPoint, Word and MS Project is required.
• Demonstrated ability to design and build low-code or no-code solutions using Microsoft Power Apps and Power Automate to automate processes and improve operational workflows. Experience leveraging approved and accessible AI tools (such as Microsoft Copilot or equivalent enterprise-sanctioned platforms) to enhance productivity, generate data-driven insights, and support continuous improvement initiatives. Ability to operate responsibly within IT governance frameworks and data compliance requirements.
• Other Database and application skills, especially SAP, SQL, and any business process mapping applications are desired, but not required. Maximo experience preferred Working Environment:
• Hybrid working model, UK based
• Day to day regional travel to the customer sites when requried
• Domestic and international travel as required, likely 10% - 25%