Showroom Sales Advisor

• Company:

Finning (UK) Ltd

Number of Openings:

2

Worker Type:

Permanent

Position Overview:

Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for an enthusiastic and customer-focused Showroom Sales Advisor to join our growing team. Based within our retail showroom, you will help customers find the right Caterpillar equipment, attachments, parts, and accessories while delivering a professional and engaging buying experience. :

This is an excellent opportunity for someone with experience in retail, hospitality, customer service, or sales who enjoys working with people and wants to develop a long-term career in a commercial sales environment. You will receive training, develop specialist product knowledge, and gain exposure to sales, marketing, customer engagement, and business development within the construction equipment industry.

Key Responsibilities:

• Welcome customers into the showroom and provide a friendly, professional, and memorable experience.
• Understand customer requirements, recommend suitable equipment, products, and solutions. Demonstrate products and explain their features, benefits, and applications.
• Build strong relationships with customers and become a trusted point of contact.
• Support customers throughout their purchasing journey, from initial enquiry through to delivery and after-sales support.
• Prepare quotations and follow up sales opportunities to achieve positive outcomes.
• Maintain accurate customer and opportunity records using CRM systems.
• Support local marketing activities, product launches, customer events, and promotional campaigns.
• Re-engage existing and dormant customers to generate new sales opportunities.
• Collaborate with colleagues across sales, service, parts, and operations to support customer success.

Knowledge, Skills and Experience:

• Experience in retail, hospitality, customer service, or a sales-focused environment.
• Excellent communication and interpersonal skills.
• A genuine passion for delivering excellent customer service.
• Confidence building relationships with a wide range of customers.
• Positive, enthusiastic, and professional approach.
• Self-motivated with a willingness to learn and develop.
• Comfortable using technology, digital tools, and CRM systems.
• Good organisational and time-management skills.
• Full UK driving licence, or the ability to obtain one.
• Understanding of sales processes and customer relationship management.
• Awareness of merchandising, promotions, and customer engagement activities.

What We Offer:

In addition to a competitive salary, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from:

• Comprehensive benefits package
• Supportive and collaborative work environment
• Full training and ongoing professional development
• Structured career progression opportunities
• Exposure to sales, marketing, business development, and customer relationship management