Sales Account Manager

Inside Sales Account Manager

Job Title: Inside Sales Account Manager Competitive Salary + Commission Contract Type: Permanent – Full Time Location: Office-based, with occasional UK customer visits within the assigned territory. Work Pattern: Hybrid Language Skills: English (additional languages beneficial depending on territory) Reporting To: Regional Sales Director

About Us: Electro Rent is a global leader in test and technology solutions that help organisations accelerate innovation and optimise investments. Electro Rent's single-source solution — including rental, financial solutions, sale of new and used equipment, and asset optimisation — supports leading innovators across many key sectors, including aerospace and defence, automotive, communications, energy and general electronics. Founded in 1965, Electro Rent operates globally to deliver unmatched technical and commercial flexibility. About the Role: As an Inside Sales Account Manager at Electro Rent, you'll manage a portfolio of key accounts, driving revenue growth by developing existing relationships, re-engaging dormant customers and converting new business opportunities. Through proactive engagement across phone, video and digital channels, you'll work collaboratively with cross-functional teams to deliver growth, strengthen customer relationships and manage your pipeline and forecasts through Salesforce. What You'll Be Doing

• Manage Key Accounts: Own a portfolio of strategic accounts and prospects, driving retention, growth and new business opportunities.
• Build Customer Relationships: Engage customers through phone, video and digital channels, with face-to-face visits where they add value.
• Drive Account Growth: Develop account plans, identify new opportunities and proactively re-engage customers through targeted outreach and campaigns.
• Manage the Sales Cycle: Lead opportunities from initial discovery through to negotiation and close, coordinating quotations, pricing and technical support.
• Collaborate for Success: Partner with Marketing, Field Sales, Technical and Customer Support teams to deliver tailored customer solutions and targeted campaigns.
• Maintain Sales Excellence: Keep Salesforce updated with customer activity, pipeline progress and forecasts, ensuring accurate reporting and visibility.
• Deliver Exceptional Service: Respond promptly to customer enquiries and provide a proactive, high-quality customer experience. What You'll Bring Essential
• Proven experience in inside sales, account management or B2B business development, ideally within a technical, industrial or engineering environment.
• Strong track record of managing high-value accounts and driving customer growth.
• Confident consultative selling skills across phone, video and digital channels.
• Excellent communication, relationship-building and stakeholder management skills.
• Strong account planning, pipeline management and forecasting capabilities, with CRM experience (ideally Salesforce).
• Flexibility to travel occasionally for customer meetings, site visits and business events. Desirable
• Knowledge of test and measurement equipment, rental services or related technology sectors.
• Experience in strategic enterprise sales or Account-Based Marketing (ABM).
• A degree or equivalent qualification in engineering, business or a technical discipline. All offers of employment are subject to receipt of references that prove satisfactory to Electro Rent UK Ltd For GDPR please visit https://www.electrorent.com/uk/gdpr .