Community Hub Manager, Connected Community
at Birmingham City Council Armed Forces Covenant Disability Confident Leader Defence Employer Recognition Silver
Local Authority
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- Company Job Details Community Hub Manager - Connected Community x3 Permanent Grade D - £46,579 - £55,224 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Position Locations: Each post is located in the libraries below, please state in you personal statement which location you're interested in:
- Location 1: Handsworth, Tower Hill, Birchfield, Aston
- Location 2: King Norton, Weoley Castle and Northfield
- Location 3: Kings Heath, Druids Heath and Yardley Wood At Birmingham City Council, we are transforming the way residents access support, advice, and opportunities through our growing network of Community Library Hubs. We're looking for dynamic and innovative leaders to manage and develop these hubs, ensuring they become welcoming, accessible spaces that connect residents with essential services, information, and community opportunities. As a Community Library Hub Manager, you'll play a pivotal role in leading teams, developing partnerships, and delivering services that help tackle challenges such as housing issues, welfare and debt advice, digital exclusion, employment support, and wellbeing. You will also champion the continued delivery of excellent library services that meet the needs of local communities. About The Role This is an exciting opportunity to lead the strategic development and day-to-day operation of a Community Library Hub, ensuring services remain relevant, accessible, and impactful for residents. You will work closely with council services, voluntary organisations, community groups, and external partners to create innovative solutions that strengthen community resilience and improve outcomes across Birmingham.
- Lead and manage Community Library Hub services, teams, and partnerships
- Develop and strengthen strategic partnerships across the public, private, and voluntary sectors
- Oversee budgets, resource management, and service planning
- Lead initiatives that support digital inclusion, employment, training, welfare support, and community wellbeing
- Inspire and motivate teams to deliver exceptional services and positive outcomes for residents
- Champion innovation, continuous improvement, and customer-focused service delivery About You We're looking for someone who can combine strategic thinking with strong operational leadership. You'll be an excellent communicator, capable of building productive relationships and influencing stakeholders at all levels. You Will Have
- Experience leading teams and managing people effectively
- Experience managing budgets and financial resources
- Experience delivering service improvements and organisational change
- Excellent communication and presentation abilities.
- Experience managing competing priorities and delivering successful outcomes
- You will be a confident and resilient leader with proven experience managing large, diverse teams within a busy customer-facing environment
- Confidence in managing conflict, challenging situations, and difficult conversations professionally and effectively
- You'll be comfortable making decisions in fast-paced settings, handling competing priorities, and maintaining high service standards during periods of significant demand What We Offer In Return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Company and Person Specification Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city. We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management. Information for applicants with a disability If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG. The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There Is a Clear Vision Which Is Ensuring That The Council Is Working For Communities Today And Building For Tomorrow, We Focus Our Resources On Five Key Priorities
- A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
- An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
- A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
- A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
- A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature. We see the Council's role as providing strategic leadership – that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships. In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments. Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk. For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/jobvacancies Company Info Website http://birmingham.gov.uk/ Telephone 0121 675 7070 Location Birmingham City Council Birmingham West Midlands B2 2XU United Kingdom
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