Salary: Volunteer Position - All reasonable travel and out-of-pocket expenses incurred during approved volunteer activity will be reimbursed. Location: Police Headquarters, Aykley Heads Hours/Contract: Volunteer hours are flexible and can be agreed to accommodate both individual availability and service requirements. Closing Date: 5pm, Wednesday 27th October 2026 The Role Under the Anti-social Behaviour, Crime and Policing Act 2014, relevant local agencies, including local authorities, police, housing providers and certain other bodies, have a statutory responsibility to participate in the Anti-Social Behaviour (ASB) Case Review process (formerly known as the Community Trigger). This process gives victims of persistent anti-social behaviour the right to request a multi-agency review of their case when the defined threshold is met, ensuring that agencies work together to assess the response provided, identify any additional actions that can be taken, and seek to improve outcomes for those affected by ongoing ASB. An independent volunteer chair can bring impartiality, credibility and objectivity to the ASB Case Review process by providing independent oversight of multi-agency discussions and ensuring that the victim's experiences remain central to the review. As someone who is not directly involved in the case or employed by the agencies being reviewed, the independent chair can help foster transparency, challenge assumptions constructively, and ensure that all partners are held accountable for their actions and decision-making. They can facilitate balanced discussions, encourage effective collaboration between agencies, and provide reassurance to victims and communities that the review is being conducted fairly, openly and in accordance with the principles of the ASB Case Review process, helping to strengthen public confidence in local services and outcomes. What You'll Do

  • To independently chair ASB Case Review meetings, ensuring that reviews are conducted fairly, transparently and in accordance with the Anti-social Behaviour, Crime and Policing Act 2014 and local procedures.
  • To provide impartial oversight of the ASB Case Review process, ensuring that all relevant information is considered and that the victim's experiences and concerns remain central to discussions.
  • To facilitate effective multi-agency discussions, encouraging constructive challenge, accountability and collaborative problem-solving between partner agencies.
  • To review the actions taken by relevant agencies and support the identification of opportunities for learning, service improvement and enhanced outcomes for victims of anti-social behaviour.
  • To ensure that all participants are given the opportunity to contribute to the review and that decisions and recommendations are reached in a fair and balanced manner.
  • To promote public confidence in the ASB Case Review process by providing an independent perspective and maintaining the highest standards of integrity, objectivity and confidentiality.
  • To provide independent feedback and recommendations, where appropriate, to support continuous improvement in the way agencies respond to reports of anti-social behaviour. What You'll Bring
  • Worked in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
  • Experience of working with victims/survivors of ASB. If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewed by our recruitment team. Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service. Applicants must have been a UK resident for at least three years prior to the date of application. If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency. Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.

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