Revenues Officer

Council Tax & Revenues Officer Remote Working Monday - Friday - Full Time £15.56 per hour Temporary - currently until 31/12/2026 Are you an experienced revenues professional with strong Council Tax knowledge and a confident approach to recovery? Tate are working with a local authority in their search for a Council Tax & Revenues Officer to join their team in a remote-working role. You will take ownership of accounts, deliver a responsive service to citizens and businesses, and help maximise collection while treating each customer's circumstances fairly. The role

• Administer Council Tax and Business Rates accounts, ensuring accurate and prompt billing, collection and recovery.
• Obtain and assess information to determine local taxation liability in accordance with legislation, including discounts, reliefs and exemptions.
• Accurately update and maintain revenues databases.
• Respond appropriately to enquiries from citizens, businesses and agents, and action amendments to accounts.
• Agree repayment plans and determine appropriate recovery action, taking account of individual circumstances while maximising collection.
• Contribute ideas to improve working practices, procedures, service delivery and performance.
• Support the training and coaching of colleagues, including the induction of new staff. What You'll Bring
• Extensive experience of processing Council Tax accounts with minimal guidance.
• Recovery experience in Council Tax is essential.
• Thorough understanding of Council Tax legislation.
• Confident and competent user of NEC and Enterprise systems.
• Strong accuracy, judgement and customer-service skills.
• Ability to work effectively in a remote environment. Tate is acting as an Employment Business in relation to this vacancy.