Team Lead - Reinsurance Technician

Key Responsibilities

• Lead, manage and support a team of Reinsurance Technicians, overseeing daily workloads and ensuring tasks are completed accurately and within agreed deadlines.
• Oversee the processing and administration of reinsurance contracts, including premiums, technical accounts, settlements and related documentation.
• Monitor workflow, team performance and service levels, identifying and addressing any bottlenecks or operational issues.
• Ensure reinsurance transactions are processed accurately and in line with internal procedures, contractual requirements and market standards.
• Support the resolution of complex technical queries, discrepancies and outstanding items.
• Build and maintain effective relationships with internal stakeholders, including Underwriting, Claims, Finance and Operations, as well as external brokers and market counterparties where appropriate.
• Provide coaching, guidance and training to team members, supporting their technical development and progression.
• Review existing processes and identify opportunities to improve efficiency, accuracy and overall team performance.
• Support management reporting, operational controls, audit requirements and the maintenance of accurate records.