Jewellery Stock Operations Executive

Do you have experience in luxury retail, ideally in fine jewellery? Are you able to work confidently with stock systems and Excel? An exciting opportunity as a Stock Operations Executive has arisen to join a luxury jeweller based in the heart of Sloane Square./ Kings Road. This is a full-time role 5 days a week, office-based. Responsibilities Include: Merchandising + Production:

• Support the Merchandising, Production & Operations team with product onboarding.
• Support with QC across finished products and loose gemstones.
• Creating SKU's for new products and special orders.
• Keeping stock records up to date, COO, costs, individual product dimensions.
• Creating and printing barcodes for all new products.
• Loose Gemstone Administration.
• Organisation of gemstone testing and certification.
• Support the Merchandising team with reporting. Operations + Logistics:
• Monitor stock levels and support the Operations Manager with perpetual stock counts.
• Oversee and own the organisational upkeep of our stock holding with the Operations Manager and Head of Product.
• Assist the Merchandising team with price updates, increases, and operational projects.
• Order lifecycle management / wholesale administration, including invoices, approvals, and RTV (Return to Vendor) tasks supporting the Operations Manager.
• RTR forms and stock picking and packing for events and press. Dispatch Management:
• Organise workshop dispatches and collections via couriers.
• Support the Operations Manager organising customs paperwork for customer and supplier shipments
• Receive and record all inbound parcels.
• Coordinate with staff to ensure stock is picked, packed, and staged accurately prior to collection.
• Process, prepare, and action daily outbound shipments across domestic and international carriers ( FedEx, DHL, UPS, local couriers) for clients and suppliers. Profile:
• Experience in luxury retail beneficial
• Jewellery experience beneficial
• You will be a problem solver with a solutions-based approach
• You have excellent communication and interpersonal skills
• You will have enthusiasm and be a team player
• You have strong attention to detail and accuracy.
• You are able to work confidently with stock systems and Excel
• You are proactive and able to work off own initiative
• You are well-presented
• You are willing to learn with a ‘can do' attitude
• You have a sense of humour
• You are honest and transparent What we offer:
• Private healthcare.
• Wellbeing support via an EAP programme.
• Fully stocked kitchen complete with snacks, teas coffees.
• Team socials.
• Birthday Day off.
• Jewellery loyalty scheme.