Community Outreach Advisor

at Citizens Advice Disability Confident Committed Disability Confident Employer  
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About the job

How we use cookies to help you It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it's turned off, we'll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. How we use cookies to help you We use essential cookies to make our site work. We'd Also Like To Use Some Additional Cookies To

  • see what help people need most, so we can make our site better
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  • let you watch videos on the site Find out more about how we use cookies and keep your data safe. Tell us if you want to accept or reject additional cookies. If you don't make a choice, some additional cookies will be turned on by default. Choose cookies You've accepted additional cookies. You can change your cookie settings at any time You've rejected additional cookies. You can change your cookie settings at any time Make a Real Difference in Your Community We are looking for a passionate and motivated Community Outreach Adviser to deliver holistic advice and support within local communities, with a particular focus on improving financial resilience. In this rewarding role, you will work directly with individuals to help them maximise their income through welfare benefit and grant applications, identify money-saving opportunities, address debt concerns, and access a wide range of support services. No two days will be the same as you provide practical, person-centred advice that helps people improve their financial wellbeing and achieve greater stability. You will be a confident communicator with a naturally enquiring mind, able to navigate complex advice queries using a range of resources and guidance. Working independently across community settings, you will build trusted relationships with residents, partner organisations, and other stakeholders to ensure people receive the support they need. About You Passionate about helping people and improving community wellbeing. Strong communication and interpersonal skills. Able to work independently and manage your own workload effectively. Comfortable dealing with complex issues and researching solutions. Skilled at building and maintaining positive relationships with partner agencies and community groups. Organised, resilient, and adaptable in a community-based role. Experience Previous experience in advice, welfare benefits, debt support, community engagement, or a related field would be advantageous. However, trainee applications are welcomed from candidates who can demonstrate strong transferable skills and the ability to quickly absorb and apply training materials.

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