Front of House Coordinator

Centre Coordinator – Career Progression to Assistant Manager Location: Castle Donington Centre, East Midlands Company: DBS Managed Offices and Apartments Ready to take the next step in your career? Are you a confident, organised and people-focused individual looking for a role where no two days are the same? Do you enjoy taking responsibility, building relationships and being involved in all aspects of a business? DBS Managed Offices and Apartments is looking for an enthusiastic Centre Coordinator to join our Castle Donington team, with an opportunity to progress into an Assistant Manager role across the business. This is much more than a front-of-house position. It's an opportunity to learn how a multi-site business operates, develop your commercial and leadership skills, and play an important part in delivering an outstanding experience for our clients, guests and visitors. About DBS Managed Offices and Apartments DBS provides flexible workspace and accommodation solutions across the East Midlands, supporting businesses and individuals with professional serviced offices, co-working spaces, meeting rooms and fully furnished serviced apartments. We pride ourselves on our personalised service, professional environments and commitment to making every client's experience as positive and seamless as possible. As part of our team, you'll gain exposure to a variety of business functions and work alongside senior managers across our locations in Castle Donington, Glenfield and Ashby-de-la-Zouch. The Role – Variety, Responsibility and Progression You'll initially work in a front-of-house capacity to gain a thorough understanding of our business, clients and day-to-day operations. From there, you'll take on increasing responsibility, supporting senior management and developing the skills needed to progress into an Assistant Manager position. Your role will be varied and hands-on, with opportunities to get involved in operations, sales, marketing, finance and customer service. What you'll be doing Client Experience & Front of House

• Be a welcoming and professional first point of contact for clients, visitors and guests.
• Manage reception activities, meeting room bookings and communal areas, ensuring everything is presented to a high standard.
• Build positive relationships with clients, colleagues, suppliers and business partners.
• Represent the DBS brand through a professional, helpful and solutions-focused approach. Business Operations
• Support the smooth day-to-day running of our serviced offices and accommodation.
• Help coordinate maintenance, Health & safety, housekeeping and other operational requirements.
• Take ownership of day-to-day issues, finding practical solutions and escalating matters where appropriate.
• Monitor standards across our locations, ensuring our offices, meeting rooms and serviced apartments remain clean, well-maintained and welcoming. Sales & Marketing
• Support sales and marketing activities to help attract new clients and promote our services.
• Assist with enquiries, follow-ups and relationship management.
• Identify opportunities to improve the client experience and contribute to business growth. Finance & Administration
• Assist with general administration and finance-related tasks.
• Help maintain accurate records and support effective business processes.
• Develop a broader understanding of how different departments work together to achieve business objectives. Teamwork & Leadership Development
• Work closely with senior managers and colleagues across multiple locations.
• Help maintain high standards of service, organisation and performance.
• Develop your confidence in coordinating people, managing priorities and resolving operational challenges.
• Take on additional responsibility as your knowledge, experience and leadership skills grow. What We're Looking For We're looking for someone who brings energy, initiative and a genuine desire to learn and progress. You'll ideally be someone who:
• Has excellent communication and interpersonal skills.
• Is organised, reliable and able to manage a varied workload.
• Takes a proactive, hands-on approach and enjoys solving problems.
• Has a professional, friendly and customer-focused manner.
• Can work independently while also being a strong team player.
• Is comfortable adapting to changing priorities and taking on new challenges.
• Has an interest in business operations, sales and people management.
• Is keen to develop their skills and progress into a management role. Education: A minimum of secondary school education or equivalent is required. Relevant experience in customer service, hospitality, office administration, accommodation or a similar environment would be beneficial. Most importantly, we're looking for the right attitude, a willingness to learn and the ambition to grow with the business. Join DBS Managed Offices and Apartments and take the first step towards your next career opportunity. Apply today to become our new Centre Coordinator at Castle Donington.