Property Management Administrator

Property Management Administrator Company: Sterling Wealth Associates Property Limited Location: 139 Harrow View, Harrow, HA1 4SX Pay: £14.00 per hour Working hours: To be agreed About the Role Sterling Wealth Associates Property Limited is looking for an organised, reliable and proactive Property Management Administrator to assist with the day-to-day administration of our property portfolio. The role involves communicating with tenants, coordinating contractors, managing property compliance renewals, tracking tenancy dates and maintaining accurate property records using our AI-powered property management system, Brickwise. Key Responsibilities

1. Tenant Communication

• Respond to tenant enquiries by email and telephone.
• Record and follow up on maintenance requests.
• Coordinate tenant move-in and move-out arrangements.
• Maintain accurate tenant and tenancy records.

2. Property Compliance and Renewals

• Monitor expiry dates for Gas Safety Certificates (CP12), EICRs and EPCs.
• Arrange inspections and certificate renewals with contractors.
• Track property licences and other compliance requirements.
• Upload updated documents and flag upcoming deadlines.

3. Contractor and Maintenance Management

• Liaise with plumbers, electricians, gas engineers and other contractors.
• Obtain quotations and arrange repairs and maintenance.
• Coordinate access with tenants and contractors.
• Track outstanding jobs and follow up until completion.
• Maintain records of quotations, invoices and completed work.

4. Brickwise AI Property Management System

• Maintain accurate property and tenant information in Brickwise.
• Monitor reminders, alerts, compliance deadlines and outstanding tasks.
• Update maintenance records and track jobs through to completion.
• Use the system to improve administrative efficiency and reporting.

5. Tenancy and Property Portfolio Administration

• Maintain an up-to-date register of properties and tenants.
• Track tenancy agreements (ASTs), start dates, end dates and renewal dates.
• Record move-in and move-out dates.
• Maintain inventories, check-in and check-out reports, keys and tenancy documents.
• Monitor vacant rooms and upcoming vacancies.

6. General Administration

• Maintain spreadsheets, digital files and property records.
• Assist with rent records, outstanding payments and property expenses.
• Track contractor invoices and other property-related costs.
• Prepare updates and reports for management.
• Follow up on outstanding tasks and meet deadlines.
• Handle confidential information professionally. Skills and Requirements
• Strong organisational and administrative skills.
• Good written and verbal communication.
• Excellent attention to detail.
• Confident using computers, spreadsheets, email and digital systems.
• Ability to manage multiple tasks and deadlines.
• Professional approach to tenants, contractors and colleagues.
• Willingness to learn and use AI-powered property management tools.
• Previous experience in property administration, lettings or property management is desirable. How to Apply Please submit your CV outlining your relevant experience and suitability for the role at admin@sterlingwealthassociates.com Sterling Wealth Associates Property Limited