Director - AI Solutions and Strategy

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About this opportunity:

This role Director AI Solutions & Architecture is a senior customer-facing AI technology leader responsible for shaping, architecting, and accelerating AI-led transformation across strategic customers. This is a highly technical and hands-on role that combines deep AI expertise, solution architecture, consulting, and business leadership to take AI initiatives from concept to production.

What you will do:

AI Strategy & Transformation Leadership

• Act as the trusted AI advisor to customer executives, CTOs, CIOs, architects, and technology leaders.
• Define AI transformation strategies, roadmaps, investment priorities, and business value realization plans.
• Identify and create new AI-led business opportunities across Networks, Operations, Enterprise IT, Cloud, Security, and Digital Services.
• Drive executive discussions around AI governance, responsible AI, and AI operating models.

Hands-On AI Solution Architecture

• Design end-to-end AI architectures spanning LLMs, Agentic AI, RAG, Knowledge Graphs, Data Platforms, Automation, and Cloud-native environments.
• Lead technical discovery workshops, architecture reviews, solution design sessions, and AI use-case assessments.
• Build and validate AI solution blueprints, reference architectures, and proof-of-value frameworks.
• Work directly with engineering teams to ensure AI solutions are scalable, secure, and production-ready.

AI Adoption & Innovation Acceleration

• Serve as the catalyst for AI adoption across customer organizations.
• Identify high-impact use cases and accelerate movement from ideation to production deployment.
• Establish AI incubation programs and innovation initiatives with customers.
• Drive AI literacy, adoption, and executive sponsorship across customer stakeholders.
• Challenge the status quo and continuously identify opportunities where AI can simplify, automate, and transform operations.

Technical Leadership & Ecosystem Engagement

• Act as the bridge between customer requirements and Ericsson's Business Areas, Product Development Units, and Solution Areas.
• Influence Ericsson's AI product roadmap through direct customer engagement and market insights.
• Provide technical leadership during major customer pursuits, proposals, and transformation programs.

AI Delivery & Value Realization

• Ensure successful transition of AI initiatives from concept, pilot, and proof-of-value into production environments.
• Support customers in establishing AI operating models, governance frameworks, and value tracking mechanisms.
• Drive measurable outcomes including productivity gains, automation benefits, operational efficiency, and customer experience improvements.

The skills you bring

• 15+ years of experience in AI, Software Engineering, Cloud, Enterprise Architecture, Data Platforms, Consulting, or Telecommunications.
• Strong hands-on experience with Generative AI, Agentic AI, LLMs, RAG, Vector Databases, AI Agents, MCP Frameworks, and AI Orchestration Platforms.
• Experience building, deploying, or operationalizing AI solutions in enterprise or telecommunications environments.
• Deep understanding of cloud-native architectures, APIs, microservices, Kubernetes, automation platforms, and modern data ecosystems.
• Proven ability to translate complex business challenges into scalable AI solutions.
• Strong executive presence with the ability to influence both CXOs and senior technical stakeholders.
• Entrepreneurial mindset with a passion for innovation, experimentation, and technology disruption.
• Demonstrated ability to drive AI adoption, challenge conventional approaches, and create new business opportunities.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city: Singapore (SG) || Singapore

Req ID: 786536