About the job
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South Yorkshire Apprenticeship Hub

SPECSAVERS OPTICAL SUPERSTORES LIMITED Apprenticeship Level 2 Apply by: 13/10/2026 Apply now on the GOV.UK apprenticeship site About The Role As an apprentice in our store, you'll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Giving customers top-notch advice. The role involves efficiently answering telephone calls to the store. Advising customers that their hearing aids / glasses are ready or delayed as appropriate.

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answer telephone calls to the store
  • Advising customers that their hearing aids / glasses are ready or delayed as appropriate Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry-level position, you must not have worked in the customer service sector before. At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles. About The Training
  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills English and maths if required
  • Blended on/off the job training and location to be confirmed About The Employer Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it. Skills Required
  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working Training Provider SPECSAVERS OPTICAL SUPERSTORES LIMITED Course/Training Customer service practitioner (level 2) Apply by: 13/10/2026 Apply now on the GOV.UK apprenticeship site

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