Business Services Assistant

Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicester, LE3 8RA Salary: £26,853- £27,282 per annum (pro-rata for part-time) Working Hours: 37 hours per week Contract Type: Permanent Closing Date: 25th October 2026 Interview Date(s): TBC This is an exciting opportunity to work in a high performing Business Services Team within the Growth, Environment & Transport Department at Leicestershire County Council as a full-time Business Services Assistant. About The Role The Business Services Assistant role provides essential administrative and financial support to the Growth, Environment & Transport Department, helping to ensure the efficient day-to-day operation of the team. Key responsibilities include managing correspondence, maintaining records and databases, monitoring shared inboxes, arranging meetings, taking notes, and responding to routine enquiries. The role also involves a range of financial administration duties, including processing payments and receipts, raising purchase orders, producing invoices and credit notes, maintaining supplier and customer records, and resolving finance-related queries from staff, customers and suppliers. In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement. About You To apply for this post, you must:

• Good standard of education, including GCSE English and Mathematics at Grade 4/C or above (or equivalent), or demonstrable relevant experience.
• Experience of carrying out a range of administrative tasks, including data entry, record keeping, filing and handling customer enquiries.
• Proficient in the use of Microsoft Office applications, particularly Word, Excel and Outlook (or equivalent email systems).
• Strong communication skills (both verbal and written) as well as experience of telephone call handling
• Good organisational skills with the ability to prioritise workloads, provide excellent customer service and work flexibly across a variety of tasks
• Good numeracy skills and a willingness to be flexible, learn and undertake a variety of different tasks In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. For More Information Or An Informal Discussion, Please Contact Rob Andrews- Senior Business Services Officer 0116 3057335 Robert.Andrews@leics.gov.uk How To Apply At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support . By applying for this post, you agree to our Terms and Conditions . About Us About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. Benefits For further information on what it's like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process Our Organisational Values Our Employee Benefits Working for Us