Senior Commercial Manager – Airline Catering West Drayton (near Heathrow) We're gategroup, the people behind the food on board. We're looking for a Senior Commercial Manager to own our relationship with one of the most prestigious carriers in the sky. It's a flagship account, and you'd be the name they ask for when they need us! What you'll be doing

  • Running the account end to end: the contract, budgets, profitability, SLAs and CPI
  • Leading monthly performance reviews and business reviews with senior people on both sides of the table
  • Fronting menu presentations and pricing submissions, from the first pitch to the final sign-off
  • Working with our chefs, operations, procurement and finance teams to turn ideas into trays that fly
  • Taking the lead on contract renewals and tenders alongside the Commercial Director
  • Keeping the numbers honest: forecasts, invoicing, revenue outlook against budget
  • Asking “why do we do it this way?” and then fixing it What you'll bring
  • Account management experience at a senior level, ideally in catering, hospitality or aviation
  • A commercial head. You can see a margin from across the room and you know how to protect it
  • Confidence in a boardroom and a kitchen
  • Strong Excel skills and a habit of letting the data make the decision
  • Business development experience
  • Basic Food Hygiene (or happy to get it)
  • Flexibility to travel around the UK and Ireland, roughly half your time Why join us Airline catering runs on a clock that doesn't stop. It's fast, it's detailed and it's never dull. You'll be close to the action at Heathrow, trusted with a client most people only see from the departure lounge, and backed by a global business that feeds millions of passengers every year.

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