Head of Site Operations

Head of Site Operations Location: Nottingham, Nottinghamshire (Hybrid) Salary: £66,582–£77,368 per annum Contract: 6-month fixed-term contract (FTC) Band: Band 8C / 8D The Opportunity We are seeking an experienced and dynamic Head of Site Operations to provide strategic leadership and operational oversight across designated hospital sites in Nottingham. This is an exciting opportunity for a senior operational leader to play a pivotal role in ensuring the safe, efficient and effective delivery of hospital services. Working in partnership with executive directors, clinical leaders, divisional management teams and corporate services, you will drive operational performance, improve patient flow, strengthen service resilience and deliver sustainable service improvements. Based across Queen's Medical Centre (QMC), NG7, and Nottingham City Hospital, NG5, this hybrid role requires a visible, decisive and collaborative leader who can navigate complex operational challenges and ensure services continue to meet patient needs during periods of significant demand. Key Responsibilities

• Strategic and operational leadership: Translate organisational priorities into effective operational plans, provide senior leadership advice and coordinate the delivery of high-quality hospital services.
• Site management and resilience: Oversee operational pressures, capacity and demand, patient flow, bed utilisation, discharge coordination and escalation arrangements.
• Performance and improvement: Drive performance against key targets, analyse operational data, implement recovery plans and lead initiatives that improve productivity, efficiency and patient experience.
• Financial and resource management: Oversee delegated budgets, contribute to financial planning, support cost improvement programmes and ensure the effective deployment of workforce and other resources.
• Quality, safety and governance: Maintain oversight of operational risks, incidents and service concerns, ensuring appropriate escalation, regulatory compliance and continuous learning.
• Workforce leadership: Provide visible, inclusive and compassionate leadership to operational managers and multidisciplinary teams, supporting workforce planning, staff engagement and leadership development.
• Partnership working: Build strong relationships with executive and clinical leaders, internal departments and external health and social care partners to resolve complex operational challenges.
• Estates and infrastructure: Where applicable, work with estates and facilities teams to maintain safe, functional and resilient hospital environments.
• Reporting and assurance: Produce high-quality operational reports, performance analyses and business cases to support effective decision-making at senior and executive level. Essential Requirements
• Degree-level education in management, healthcare administration, business, public administration or a relevant discipline, or equivalent demonstrable senior-level experience.
• Substantial senior operational management experience within a complex organisation.
• Proven experience as a Head of Operations, General Manager, Site Director, Senior Operations Manager or in an equivalent senior leadership position.
• A strong track record of delivering operational plans, performance objectives and service improvement programmes.
• Experience managing senior managers, multidisciplinary teams, substantial budgets and competing operational priorities.
• Demonstrable experience of organisational change, transformation and continuous improvement.
• Experience managing significant operational risks, service disruption, escalation and business continuity.
• The ability to work effectively with executive leaders, clinical teams, senior stakeholders and external partners.
• Strong knowledge of performance management, financial control, workforce planning, operational governance and risk management.
• Evidence of continuing professional development relevant to senior operational leadership. Experience within an acute hospital, healthcare organisation or comparable complex service environment will be important, with detailed NHS operational knowledge required where the post is NHS-specific. Why Apply? This six-month fixed-term opportunity offers the chance to make a meaningful impact on hospital operations in Nottingham, working alongside senior leaders and clinical teams to strengthen service delivery and operational resilience. You will have the opportunity to influence site-level performance, address complex operational challenges and contribute to improvements that support patients, staff and the wider organisation.