Content Service Delivery Coordinator
CPS GroupContent Service Delivery Coordinator (VOD & Broadcast) Role: Content Service Delivery Coordinator Type: Contract, Daily Rate IR35 Determination: Inside IR35 – via Umbrella Start: ASAP/Urgent Location: London (On-Site) Pay Rate: Market Rates Content Service Delivery Coordinator (VOD & Broadcast) CPS Group UK are delighted to be working with a global media & entertainment brand to recurit a Content Service Delivery Coordinator to support the delivery of VOD and broadcast content across multiple platforms and territories. This role sits within a fast-paced content operations environment, ensuring media assets, metadata, and associated materials are processed, tracked, and delivered accurately to meet broadcast schedules and on-demand platform requirements. The successful candidate will work closely with internal teams, platform partners, and operational stakeholders to ensure seamless content delivery and service excellence. Key Responsibilities
- Coordinate the end-to-end delivery of VOD and broadcast content across multiple platforms and distribution partners.
- Monitor content workflows, schedules, and delivery deadlines to ensure SLAs are consistently achieved.
- Manage and maintain content tracking systems, ensuring accuracy of asset and metadata records.
- Liaise with internal stakeholders and external partners to resolve delivery issues and operational queries.
- Support the ingestion, validation, and fulfilment of media assets and related content materials.
- Identify and escalate content, technical, or delivery issues that may impact transmission or platform availability.
- Contribute to process improvements and operational efficiencies within the content delivery function.
- Provide operational support across the wider content services team during peak periods. Skills & Experience
- Experience within broadcast operations, VOD operations, media services, content delivery, or media supply chain environments.
- Strong understanding of digital content workflows, asset management, and content distribution processes.
- Experience working with content management, media asset management, or workflow tracking systems.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and commitment to quality.
- Confident communicator, able to work effectively with both technical and non-technical stakeholders.
- Proactive problem-solving skills and ability to work in a fast-moving operational environment.
- Understanding of metadata, content localisation, platform delivery, or broadcast scheduling would be advantageous. Key Skill(s): Content Delivery, VOD Operations, Broadcast Operations, Media Asset Management, Metadata Management, Content Workflows, SLA Management, Stakeholder Management, Content Distribution, Workflow Coordination, Quality Control, Scheduling & Deadlines, Problem Solving, Operational Support, Asset Tracking, Attention to Detail, Communication Skills, Process Improvement, Multi-Platform Delivery, Media Supply Chain For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on 02920 37 55 99 or email cgrant@cpsgroupuk.com
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