Social, Content and Community Marketer

Who We Are 🙋 un:hurd music is a pioneering music-tech company leveraging proprietary technology to transform music data into powerful promotional campaigns for artists. Our innovative approach encompasses both cutting-edge self-service tools via our rapidly growing mobile and web platforms, and bespoke marketing services delivered by our innovative team at CONTXT. Offering both technological empowerment and hands-on support, uniquely positions un:hurd music to create a comprehensive ecosystem where artists can create, distribute, and promote their music, making us a powerful partner at every stage of an artist's career. Over the past four years we've reached some milestones we're really proud of, including:

• Featured on BBC's Dragons Den
• Raising money from the world's leading Music-Tech investors
• Being listed as one of Music Ally's 'start-ups to watch'
• Being voted as a Music Ally si:x start-up finalist
• AIM and Great British Entrepreneur of the year nominee
• Winning the Antler x ADE start-up competition
• Participants in the Marathon Music, Wallifornia and BPI x Mayor Of London's GROW Accelerator programs
• Helped over 200,000 artists and record labels reach their goals Values that we live by 🌎
• We build for the artist in the mirror.
• We outpace with intelligence.
• High trust, high ownership.
• Speed matters. Your Role ✨ This is a growth-first role at the centre of how un:hurd wins new artists. You'll be responsible for the full lifecycle of how artists discover us, hear from us and stay engaged with us: content, social, podcast, email and community. You'll also manage and grow our curator marketplace. You'll work closely with the head of growth and founder to turn creative ideas into tangible campaigns. If you're a natural creative with a keen interest in automation and technology, and you want a varied role with an opportunity to have a real impact, this one's for you. Responsibilities 📝 Content & Social (Artist Acquisition):
• Own social media content creation and posting across our channels.
• Plan and run the un:hurd content calendar to turn attention into sign-ups.
• Track what content is working and have a 'test and learn' approach to your marketing. Lifecycle & Email:
• Craft engaing campaigns that boost engagement and retention on the platform. Creative Direction:
• Generate creative ideas and set creative direction across business campaigns, content and product touchpoints.
• Keep our tone and visual identity sharp and consistent across every channel. Community & Customer Service:
• Run community management across our channels.
• Handle customer service via email and Intercom, keeping response times fast and tone on-brand.
• Build a network of brand ambassadors, empowering them with the tools to create their own campaigns and build their own micro-communities. Growth Ownership:
• Report on acquisition metrics and feed learnings back into content and creative decisions. Podcast & Content Management:
• Lead podcast production end to end: guest sourcing, recording, editing and publishing. Curator Marketplace:
• Manage and grow our curator marketplace, including curator recruitment, onboarding and retention.
• Identify ways to expand the marketplace's reach and value to artists. Requirements 🧐
• A Growth-Minded Creative: You can write a hook, shoot a reel and edit a podcast, and you know why each one either worked or didn't.
• A Strong Writer: Your copy for email, social and in-product moments reads naturally and artist-first.
• Community-Driven: You're comfortable being the voice of the brand with artists, curators and partners, across social, email and support. This means you truly GET the culture.
• Data-Aware: You use the numbers to learn and iterate and are comfortable reporting back on performance to the wider team.
• A Proactive Self-Starter: You spot opportunities and ship them without waiting to be asked.
• Adaptable & Tech-Savvy: You pick up new tools fast (e.g. Intercom, Slack, social schedulers, email platforms).
• A Passion for Music/Tech: You have a genuine interest in the music and technology industries.
• AI Native: You use AI tools in your day-to-day, you automate repeatable tasks, and want to lean into AI where possible. Benefits 🎁
• EMI share options.
• 25 days annual leave + bank holidays.
• Pension scheme.
• Private healthcare.
• Health benefits scheme.
• Enhanced Maternity/Paternity packages. Location: Our office is based in London at H.O.M.E in Aldgate. This is a hybrid role, working remotely on Monday and Friday and in the office Tuesday to Thursday. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate. All applicants must have the right to work in the UK. We are unable to offer sponsorship. This is a junior to mid level role, with salary dependent on experience + healthy EMI options allocation for the right candidate. www.unhurd.com