Sales Supervisor

The Role We're looking for an experienced, commercially minded Sales Supervisor who leads by example and takes responsibility for getting results.This is a hands-on role combining active selling with the daily supervision of our sales team. Your immediate priority will be to improve sales performance: responding quickly to enquiries, converting quotations into orders, developing existing accounts and winning back customers who have reduced or stopped buying.You will bring structure, pace and accountability to the team, ensuring opportunities are followed through and customers receive accurate, professional service. Alongside delivering today's sales, you will identify opportunities and help build a practical plan for sustainable, profitable growth.You will be expected to make effective use of our existing CRM, reporting tools and business systems, with a clear focus on productivity, cost control and return on investment. Key Responsibilities - Deliver sales and protect profitability

• Personally handle enquiries, prepare accurate quotations, follow up opportunities and close orders.
• Take responsibility for agreed individual and team targets covering sales, gross margin, quotation conversion and customer retention.
• Proactively contact existing, dormant and declining accounts to understand their needs and secure further business.
• Develop new business through targeted prospecting, referrals and customer relationships.
• Apply agreed pricing and discount controls, understanding the impact of commercial decisions on profitability. Supervise daily sales activity
• Set clear daily and weekly priorities, allocate enquiries and ensure every opportunity has an owner and a next action.
• Monitor enquiry response times, outstanding quotations and overdue follow-ups, stepping in where progress is slipping.
• Run short, focused team reviews to agree actions, remove obstacles and check progress.
• Coach colleagues in customer conversations, lead qualification, quoting, objection handling and closing.
• Address missed actions and performance concerns promptly, escalating where necessary. Use systems and information effectively
• Ensure the team consistently uses the existing CRM to record customer contact, opportunities, next actions and outcomes.
• Use existing reporting tools to identify sales trends, declining accounts, lost opportunities and areas requiring action.
• Provide concise weekly reporting on results against target, the sales pipeline, expected orders and corrective actions.
• Improve working practices and adoption of existing systems, supporting any proposed additional expenditure with a clear business case. Support future growth
• Maintain a practical rolling 90-day sales improvement plan, balancing immediate opportunities with longer-term account development.
• Feed customer insight, reasons for lost orders and product opportunities into wider commercial decisions.
• Work with marketing colleagues and external partners on targeted activity, ensuring generated enquiries are followed up and outcomes tracked.
• Work closely with estimating, purchasing, operations and customer service to ensure quotations and delivery commitments are accurate and achievable.
• Maintain company quality and service standards throughout the sales process. About You
• A proven sales background, with clear evidence of achieving targets and improving results.
• Experience supervising a sales team or taking responsibility for the daily performance of others.
• Confident managing the full sales process, from prospecting and qualification through to quotation, follow-up, closing and after-sales.
• Commercially aware, with a sound understanding of gross margin, pricing, discounting and the cost of winning business.
• Organised and persistent, with the discipline to ensure enquiries and quotations are followed through.
• Comfortable using CRM systems, spreadsheets and sales reports to decide what action is needed.
• Able to coach and motivate colleagues while holding them accountable for agreed actions and standards.
• Resourceful and cost-conscious, with a practical approach to improving results using the tools and people available.
• Able to deliver immediate priorities while planning for future growth.
• Experience in B2B & Ecommerce sales within manufacturing, engineering, distribution or a related environment would be advantageous. What We Offer
• Competitive salary and benefits - 45k basic + Role Bonus - OTE £60k
• A tailored bonus scheme linked to clearly defined sales and profitability measures.
• Internal and external training and development.
• The opportunity to make a direct contribution to business performance.
• Career development opportunities as the business and your responsibilities grow. Pay: £30,000.00-£45,000.00 per year Benefits:
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Store discount
• Work Location: In person Job details £30,000 - £45,000 a year Employee discount, Free parking, Store discount, Company pension, Cycle to work scheme Full-time 221 Pontefract Lane, Leeds LS9 0DX Full job description 45k basic + Role Bonus - OTE £60k