Revenues Team Leader

Location: Penrith based Contract Type: Permanent About this opportunity

Westmorland and Furness Council is an ambitious authority that will shape public services for the better, building on the best and transforming them for the future.

Do you thrive working creatively, collaboratively and systematically in a fast-paced, changing environment? Are you looking for a new and rewarding challenge that will provide a real opportunity to transform and shape service delivery within a Revenues & Benefits environment? An exciting opportunity has arisen in our Revenues & Benefits service for a highly motivated individual to work as a Revenues Team Leader, based at Penrith, as we embark on a significant change journey. The right candidate will support the Revenues Management Team in promoting and delivering a legislatively compliant, effective and high-quality customer-centric Revenues Service, through the development and delivery of a range of functions and initiatives, including council tax, business rates, business improvement district levy and debt recovery. The successful candidate will lead a multifunctional Revenues Team with responsibility for the operational and performance management, providing clear guidance and direction which promotes and develops a culture of continuous improvement, compliance and efficiency. Westmorland and Furness Council are committed to putting our customers and communities first, and to be at the heart of everything we do. Who we are looking for…

• An innovative and creative individual with a high degree of technical, legislative and specialist knowledge in a Revenues environment.
• A team player who can work with a high degree of accuracy and attention to detail, and bring innovative solutions and strong decision-making and problem-solving skills to the team.
• You will have proven ability to lead a team, including effectively managing performance, setting targets and dealing with issues as they arise.
• You will have strong experience of working with a wide range of stakeholders.
• The right candidate will have a good standard of IT literacy in Microsoft Word, Excel, Outlook and specialised Revenues and Benefits software.
• The ability to be a bigger picture thinker and work collaboratively across Council services and Directorates to deliver our Council Plan priorities.
• The post is based at Penrith, though there will be a need to move throughout office buildings and attend external meetings or training events. There will be some flexibility to work from home, subject to agreement. Application and Interview information

Closing date: 18/10/2026 Interview date: w/c 26/10/2026