Bank Medical Secretary

Bank Medical Secretary | Competitive Hourly Rate | Flexible Working 0 Hours | Elland

Spire Elland has an exciting opportunity for an experienced Medical Secretary to join our administrative team. This role is a bank role so the candidate will be covering annual leave and sickness.

Duties and responsibilities;

• To provide an efficient secretarial service to all Consultants.
• To type all Consultants' clinic notes and letters to General Practitioners and external agencies.
• To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
• To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
• To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
• To provide copy clinic letters when needed.
• To open Consultants mail and distribute.
• To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
• To assist in the training of new and trainee Medical Secretaries.
• To undergo all mandatory training required i.e. fire, health and safety etc.
• To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
• To contribute to the development of departmental procedures.
• To familiarise with company policies and procedures.
• To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
• To assist with any other reasonable duties required as per the Senior Medical Secretary.

Who we're looking for

• Audio typing is essential however experience of working in a healthcare environment is desirable but not essential
• Good standard of education.
• Excellent communication skills.
• Professional telephone manner.
• A good knowledge of medical, anatomical and physiological terminology.
• Knowledge of IT systems.
• RSA level II or equivalent is desirable but not essential

Benefits

• Bank colleagues are paid weekly
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You'
• Wellbeing Centre access via 'Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
• The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024.
• MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.
• To find out more, Bank Workers should visit Spire for You (rewardgateway.co.uk)

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications