Customer Success Manager AT High - Growth Regtech Startup

The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you. Right now, we're hiring a Customer Success Manager at an award-winning RegTech used to verify millions of identities across five continents. 📍 Remote (UK) 💰 £40k+ Companies across finance, legal, healthcare and e-commerce use this platform to automate ID verification, KYC and anti-money laundering checks. What you'll do:

• Own a book of B2B customers and grow their usage
• Spot upsell and expansion opportunities
• Handle first-line technical questions on APIs and integrations Is this you?
• 2+ years in customer success or technical support
• Comfortable talking about APIs, SDKs or cloud software
• CRM experience (HubSpot, Salesforce, Intercom) How does Jumpstart work? We help people land customer-facing and generalist roles at the UK's most exciting VC-backed startups and scaleups.
• Roles, curated: skip the job boards and the applications that go nowhere. You'll hear back within days.
• Founders pitch to you: founder videos show you the role, the team and what they need before you commit to a conversation.
• Startups apply to you: companies that like your profile send you interview requests.
• No recruiters in the middle: when the interest is mutual, we introduce you straight to the founder or hiring lead.
• Respect for your time: a CV and a 45-minute screening call with us to get started. Once you're in, you get access to Customer Success, Account Management, Implementation, Ops and Generalist roles from Pre-Seed to Series B+, and around half of them aren't advertised anywhere else. How do I apply?
• Apply in 2 mins on our website
• 45-minute screening call with the Jumpstart team
• Complete your profile and we'll share full details on this role, plus others that fit 👉 Apply here Not convinced? See what Jumpstarters have to say about us.