Wholesale Client Service and Transformation Analyst

Support wholesale clients and distribution partners, contributing to client servicing, process improvement and business initiatives across AllianzGI's distribution business. About the Graduate Programme Are you a curious and motivated graduate looking to launch your career with a market-leading company in asset management? At AllianzGI, we are looking for graduates who combine academic excellence with curiosity, ambition and a desire to make an impact. The AllianzGI Graduate Programme offers a 16-month journey designed to build your knowledge, broaden your experience and prepare you for your future role at AllianzGI. From day one, you will contribute to meaningful work while learning from experienced colleagues across the business. Through a combination of hands-on experience, structured learning, rotations and project work, you will gain insight into how different parts of AllianzGI work together to create value for our clients. Join us. Let's care for tomorrow. Your experience on the programme During the programme, you will:

• Build your understanding of AllianzGI through virtual learning sessions covering different areas of the business, from Investments and Distribution to technology and strategic topics
• Broaden your experience through rotations in different teams, including one international rotation
• Contribute to strategic, high-impact project work that supports your development while creating value for AllianzGI
• Learn from experienced professionals and receive guidance and mentorship throughout your journey
• Build a strong network with fellow graduates, colleagues, subject-matter experts and leaders across the organisation
• Develop the knowledge, skills and confidence needed to transition into your future role at AllianzGI Team and responsibilities The Client Service Expert (CSE) team plays a key role in delivering exceptional service to AllianzGI's wholesale clients and distribution partners. Working closely with Sales, Product, Operations, and other internal stakeholders, the team ensures a seamless client experience, supports business growth, and drives continuous improvements in service delivery across EMEA. The CSE team contributes to the future operating model of the Hub by analyzing service activities, identifying scalable opportunities, and designing technology-enabled solutions that promote consistent and efficient ways of working. By combining a hands-on understanding of client needs with process analysis, data insights, and emerging technologies, the team enables Client Account Managers (CAMs) and Business Developers (BDs) to spend more time with clients while enhancing the overall client servicing experience. What you will do
• Day-to-day contact for wholesale clients, platforms, wealth managers, DFMs, and internal stakeholders, ensuring timely and effective resolution of client enquiries
• Build strong understanding of Wholesale client lifecycle
• Analyse service activities + client enquiries + operational pain points using qualitative and quant. Data, identifying root causes and opportunities for quality + speed + scalability
• Help design, prototype and test AI enabled / digital solutions for recurring service and CAM workflows in collab. with TOP
• Translate business challenges into process design, user requirements and measurable use cases
• Develop Dashboards / business cases and management insights that support prioritization / automation
• Own selected improvement initiatives from problem definition to stakeholder alignment to implementation
• Support Wholesale clients and internal stakeholders on complex servicing onboarding
• Share successful approaches across EMEA and contribute to solutions that can be reused across markets What you bring
• High resilience, diplomacy, and sound judgment, particularly when handling complex or sensitive client situations
• Affinity for transformation, change management, and process optimization, with a proactive mindset toward improving ways of working
• Fluency in English — additional European languages are a strong advantage
• Excellent communication and client-facing skills, with the ability to build trusted relationships and collaborate effectively with internal stakeholders
• Interest and confidence in using AI tools to support data analysis, identify opportunities for process improvement, and develop more efficient ways of working
• Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, work with data, and translate insights into actionable recommendations
• Curiosity about asset management, wholesale distribution, and how technology can enhance client outcomes
• Hands-on experience with data analysis and digital tools. Proficiency in Excel and data visualization is expected — experience with Python, SQL, Power BI, or AI prototyping is a significant advantage
• Practical understanding of Generative AI, including the ability to identify use cases, evaluate outputs, and apply appropriate risk and quality controls
• Entrepreneurial mindset with a willingness to challenge the status quo and drive continuous improvement Programme start date 1st September 2027 Rotations Rotations are an important element of the Graduate Programme. The business/function areas, location and duration will be agreed between you and your manager and may vary depending on our needs and individual development. For this role the possible rotations could include (but are not limited to):
• Business areas: Investment, Product, Client Account Management
• International: could be in Frankfurt or Hong Kong Join Us Join us on this exciting journey of growth and innovation, and together, we will shape a brighter future!