HR Investigation Team Manager

NHS Coventry and Warwickshire | Band 7 | £23.52 per hour | Fixed-term until March 2027 Are you an experienced HR professional with a strong background in complex employee relations and investigations? Do you have the leadership skills, professional judgement and confidence to manage sensitive cases and support positive workplace outcomes? We are seeking an experienced HR Investigations Team Manager to lead and support a dedicated HR Investigation Casework Team within NHS Coventry and Warwickshire. This is an excellent opportunity for a skilled HR professional to make a real difference by ensuring employee relations cases are managed fairly, efficiently, confidentially and in line with employment legislation, Trust policies and best practice. 🔎 Key Responsibilities

• Lead and manage the HR Investigations Casework Team, providing guidance and support across disciplinary, grievance, bullying and harassment cases.
• Manage complex employee relations investigations, including sensitive and contentious cases requiring tact, diplomacy, empathy and discretion.
• Build strong working relationships with Trust managers, People Partners, trade union representatives, safeguarding leads, Occupational Health, Local Counter Fraud and police colleagues.
• Conduct investigations, including interviewing complainants, witnesses and alleged perpetrators, gathering evidence and establishing the facts.
• Provide expert HR advice on formal investigations, supporting the timely and effective resolution of employee relations matters.
• Ensure compliance with employment legislation, Trust policies, procedures and recognised best practice.
• Work collaboratively with staff-side representatives to achieve timely, fair and constructive outcomes while maintaining appropriate standards.
• Support and present cases at formal hearings and other stages of the relevant procedures.
• Maintain clear communication with the People Partner Team, escalating concerns and providing updates on cases as required.
• Keep the team informed of Trust workforce strategies, policies and projects that may impact investigation casework. 👤 The Ideal Candidate You will be a confident and experienced HR professional who can demonstrate:
• Significant experience managing complex employee relations and formal investigations.
• Strong knowledge of disciplinary, grievance, bullying and harassment procedures.
• Excellent investigation, interviewing, evidence-gathering and analytical skills.
• Proven leadership skills, with the ability to guide, support and develop a casework team.
• Exceptional communication, negotiation and stakeholder management skills.
• The ability to manage sensitive and confidential information with professionalism and integrity.
• A fair, balanced and solutions-focused approach to resolving challenging workplace issues.
• The ability to prioritise competing demands and deliver high-quality outcomes within agreed timescales. 🌟 Ready for Your Next Challenge? Apply today to take the next step in your HR career and make a meaningful contribution within the NHS.