Patient Service Officer [5 - Day Work Week] Patient Business Department - IN - Patient

Duties

• To provide premium customer and counter services at all time.
• To process patient registration, budget estimation, payment and follow up with relevant documents.
• To coordinate direct billing arrangement with insurance companies and customers.
• To handle telephone and billing enquiries and other patient services related duties.
• To perform other related duties as assigned.
• 24H Shift duties may be required. Requirement
• 7 / HKDSE graduate or above.
• Proficient in both spoken and written English and Chinese.
• Proficient in Microsoft Word, Excel, Chinese and English Word Processing.
• Customer-oriented with excellent communication and problem-solving skills.
• Proactive, responsible, independent and able to work under pressure.
• Prior experience in Airline, Hotel or Insurance Company is definitely an advantage.