Senior Manager and Section Head, Learning Tech and Projects Manager - Training and Development

Position Summary Strategise, lead and drive the planning and execution of the department's learning technology development and adoption, digital learning production, and data management to enable operational efficiency and effectiveness. Direct the digital transformation of learning through AI integration, advanced data analytics, and platform innovation. Accountable for the end-to-end delivery of cost-effective learning solutions and the optimization of learning operations, content creation, and deployment to enhance the Bank's human capital and digital readiness. Responsibilities

• Identify gaps and opportunities in digitalisation and automation of the department's work processes, data analytics and management, and learning content production and deployment.
• Proactively source and identify viable digital or data solutions from the market or through liaison with internal domain experts (e.g.,Technology Division, Innovation Office). Manage and monitor the efficiency and quality of deliverables provided by external vendors.
• Direct and optimize operating processes, digital learning production, and data management and reporting, championing the deployment of AI, Data, and automation to drive operational efficiency, quality deliverables, and effective data management.
• Own the Bankwide learning and talent data strategy, overseeing MIS reporting and data consolidation across all business units, subsidiaries, and overseas entities to provide actionable insights to management.
• Drive the roadmap for the Learning Management System (LMS) and other digital learning channels; lead collaborations with different internal stakeholders on system architecture, enhancements, and HCM-LMS integration to ensure smooth delivery.
• Lead or supervise the delivery of Tech and Data related training programmes whenever needed, ensuring the learning curriculum remains at the forefront of industry trends (e.g., AI, Data Science, Digital Literacy).
• Supervise the effective and efficient production and deployment of eLearning programmes.
• Support the management of ad hoc learning projects and system enhancements (e.g., LMS upgrades).
• Prepare news and updates on learning technology developments, as well as documents relating to system control, desktop manuals, and user guides to support knowledge management. Requirements
• University degree in Computer Science, Information Systems, Data Analytics, Human Resources, or a related discipline.
• At least 8 years of relevant experience in learning technology, AI utilization, or project management, with at least 3 years in a leadership/people management role (preferably within the banking or financial services industry).
• Expertise in the digital learning landscape, including LMS, LXP, and AI-powered content creation tools.
• Proficient in data management, with a strong understanding of how technology integrates with L&D and talent management processes.
• Analytical thinker with a proven record of managing large-scale projects and driving digital change.
• Change-seeker with a growth mindset for innovation, excellence, and continuous learning.
• Good stakeholder management and people skills to build trusted, collaborative working relationships with multiple parties.
• Excellent command of spoken and written English and Chinese; fluency in Putonghua is preferred.
• Candidate with less experience will be considered as Senior Learning Tech & Projects Manager Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.