Digital Product Owner Europe

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At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

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Digital Product Owner Europe

We are currently looking for a Digital Product Owner to be based in Madrid on a full-time basis, reporting into the Head of Operations

The Digital Product Owner will play a key role in the ownership, operation, configuration, optimisation and strategic evolution of core underwriting and policy administration platforms across multiple jurisdictions and entities.

To establish, manage and support the development, implementation, embedding and continuous improvement of effective digital underwriting products with consistency across GSI4 ensuring compliance with Munich Re, applicable European and local regulatory requirements.

The Digital Product Owner is responsible for:

• Ensuring the digital products are designed, developed and maintained to deliver high quality results based on industry and Munich Re standard solutions, aligned to risk and compliance requirements.
• Guiding the product's evolution to align with strategic outcomes
• Establishing, managing and supporting the development, implementation, embedding and continuous improvement of effective digital products with consistency across GSI and GSI4 ensuring compliance with Munich Re, applicable European and local regulatory requirements,.
• Collaborate with business and technology stakeholders to improve operational effectiveness across multiple jurisdictions and entities.
• Communicating and engaging with all stakeholders that have material relevance to the digital products
• Undertake Product Design and Configuration for Digital Products
• Work with IT and Business teams to optimize Operating Model for Digital Products across the development lifecycle

To establish, manage and support the development, implementation, embedding and continuous improvement of effective digital underwriting products with consistency across multiple jurisdictions and entities. ensuring compliance with Munich Re, applicable to local regulatory requirements,

Responsibilities:

• Responsibility for ensuring insurance platform capabilities support the end-to-end policy lifecycle and meet operational, underwriting and strategic business objectives
• Responsible for the end-to-end lifecycle of a portfolio of digital products including assisting with planning, developing, testing, maintaining and configuring in accordance with the Business Owner role defined by the Munich Re methodology MR Essentials for developing and maintaining technology products.
• Ensure platform changes consider all downstream and upstream dependencies throughout the insurance policy lifecycle
• Assume and fulfill the role of Business Product Owner (BPO) as defined in the Group Policy for Information Security Management (ISM).
• Work with the business stakeholders and IT to verify and manage business requirements in order to continuously improve the digital products portfolio Collaborate with internal and external technology partners to deliver business outcomes and continuously improve insurance platform capabilities
• Owner of the business cases for the assigned product portfolio balancing investments with economical gain
• Work with the Change/Transformation project leads, business and technology architects as a point of contact for any projects that impact the digital products.
• Work with IT Product Managers and architects to drive alignment, assessment and prioritisation of identified demands for each digital product.
• Responsibility for sign off change requests, planning and executing product releases enhancements and upgrades.
• Perform functional impact analysis on any proposed changes to the digital products.
• Design, conduct and keep up-to-date user trainings across GSI4 ensuring evolving product capabilities are known and users know how to use the digital products effectively and efficiently
• Monitor the stable run of the digital products, including support for incident and monitoring processes aligned with the needs of the business and IT.
• Liaise with IT to check incident volume incl. root causes to define and implement necessary improvement measures.
• Will be the point of contact for the digital products for regulatory and IT security requirements (e.g. IT Compliance, Business Product Owner role, Third-Party Vendor Management and Risk Management, Operational Resilience).
• Will be responsible for non-technical product changes, improvements and configuration including user experience improvements in alignment with Munich Re's norms for managing systems.

Knowledge and Skills

• Must have at least 5 years' experience within the insurance industry managing underwriting applications both strategically and operationally.
• Experience working with underwriting and policy administration platforms from a business ownership, operational management or configuration perspective.
• Solid knowledge of the Software Development Life Cycle specifically as it relates to the Agile methodology
• Proven experience within a commercial insurer, specialty insurer, MGA, broker platform, reinsurer or insurance technology provide
• Prior Experience on development with Realytix Zero platform is preferred, or similar insurance platforms such us Guidewire, Websure, Duck Creek, EIS, Sapiens, Verisk,
• Preference also for a candidate with an understanding of European regulatory standards for insurance systems
• Experience designing solutions for policy administration, agent-facing portals, , risk analysis and pricing, underwriting file capabilities is preferred.
• Strong experience in translating a business objective and strategy into defined services, operating model, product vision and roadmap and then oversee execution on the required roadmap.
• Must have ability to tactfully and appropriately question, support and challenge the business at all levels and present considered and balanced opinions, findings and recommendations.
• Should be focussed on completing activities, pragmatic solutions orientated and be conscientious with developing collaborative relationships with stakeholders.
• Proven experience achieving results in a multifunctional and inclusive international environment with of culture of be present, be bold and be curious.

Diversity, Equity & Inclusion

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

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