Height Safety Service Engineer

Harmony is on a mission to be the best life safety partner to work with and for. Rated an 'Outstanding Employer' by Best Companies in 2025, we are only getting bigger and stronger - and we're looking for A-players to help us get there.

We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.

We are looking for a Height Safety Service Engineer to join our Service Delivery team, covering London & the South East or the Midlands. You will carry out the inspection, maintenance, and certification of height safety systems across our growing client portfolio - ensuring every system is compliant, fit for purpose, and properly documented after every visit.

This is a hands-on, field-based role where the standard you set on every visit matters. If you are technically strong, reliable, and want to be part of a business genuinely committed to keeping people safe at height - read on.

• Carry out planned and reactive inspections, maintenance, and servicing of height safety systems including horizontal lifelines, anchor points, fall arrest equipment, and rope access systems across London & SE and the Midlands.
• Produce accurate inspection reports, certification documentation, and service records following every visit, ensuring all outputs meet the required technical and client standards.
• Identify defects, remedial requirements, and upgrade opportunities, communicating findings clearly to clients and the Service team.
• Carry out minor remedial works and component replacements as required.
• Ensure all works are delivered in line with relevant standards, RAMS, and Harmony's health and safety requirements.
• Maintain your van stock, equipment, and PPE to the required standard at all times.
• Liaise with clients professionally on site, representing Harmony's brand with confidence.
• Complete all job management system entries accurately and on time, including time logging, parts usage, and certification records. - Participate in the out-of-hours emergency callout rota as required.
• An A-player mindset - high standards, extreme ownership and the drive to do things properly, the first time.
• Proven hands-on experience with height safety systems including horizontal lifelines, anchor points, and fall arrest equipment.
• Relevant height safety qualifications such as IRATA, IPAF, or equivalent. - PASMA and working at height certification.
• Experience producing compliant inspection reports and certification documentation.
• Comfortable working independently across a regional patch, managing your own diary and travel schedule.
• Strong attention to detail - accurate, thorough, and consistent in inspection and reporting.
• Professional and clear communicator - comfortable engaging with clients on site.
• Full UK driving licence.
• Experience working across London & SE or the Midlands (preferable).

This is a chance to join one of the UK's fastest-growing fire and height safety specialists in a field engineer role that covers a varied and growing portfolio of height safety clients across London and the Midlands - with a company vehicle, strong technical support, and real development opportunities. At Harmony, we ask a lot - and we give a lot back. The hours are real, the standards are high and the work is demanding, but for those who show up, deliver and go the extra mile, the rewards follow. A-players here enjoy a competitive salary, a company vehicle, a Personal Development Plan with ongoing training and mentoring, unlimited holiday, a bonus scheme paying up to 50% of annual salary, enhanced maternity and paternity, lunch, snacks and refreshments on us every day at the office (fresh fruit and Takeaway Friday included), a team social budget, cycle to work, an auto-enrolment pension, two major company events a year and our Reward and Recognition scheme - including European mini-breaks for those who go above and beyond. It is a collaborative, high-energy environment focused on doing things the right way - and none of it is a perk for showing up; it's what we share with the people pulling the business forward.