Receiver - Manchester, UK

Location

This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom

Role Summary

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.

What You'll Be Doing

People:

• Uphold the Company's mystery shop standards and ensure that customer service takes priority over projects
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Adapt to the store's needs by assisting with customer service, loss prevention, store cleaning tasks and store projects

Teamwork & Communication:

• Model the way by inspiring, motivating and encouraging teamwork
• Assist management by training and coaching on receiving and inventory control measures
• Effectively communicate and build partnerships with store team, inventory control and the distribution centre
• Actively participate in daily meetings

Operations:

• Successfully lead the team in the shipment receipt process and complete shipment turnaround promptly
• Take ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organised
• Complete receiving paperwork accurately and according to deadlines
• Set the example by adhering to Company policies and procedures
• Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures
• Always adhere to company health & safety regulations

Merchandising & Display:

• Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the store
• Exhibit familiarity with bestsellers product and prioritises the replenishment of top selling items
• Support sales by assisting in merchandising and display projects as is needed

What You'll Need

• Previous leadership experience in a retail environment
• Ability to maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
• Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the business
• Strong leadership and communication skills

The Perks

Work Life Balance:

• 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

Employee Discounts:

• Up to 40% employee discount at all URBN Brands

Travel:

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

Continued Development:

• We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement