Customer Service Assistant

Sales Support/Customer Service Support

CAN YOU SPEAK SPANISH OR PORTUGUESE?

• Job Type: Temporary
• Location: Cambridge CB4
• Monday to Friday: 08:30 - 16:30
• Spanish & Portuguese Speaking
• Salary: £15 per hour

Day-to-day of the role:

• Act as the first point of contact for customers, providing a high-quality service experience.
• Handle customer inquiries and resolve issues promptly.
• Using Sales Force
• Chasing Leads/Sales
• Engage in lead generation and sales calls to meet daily and monthly targets.
• Plan and prioritise personal sales activities and customer contact to achieve sales goals.
• Maintain a transparent sales pipeline in Salesforce, ensuring all sales data is up-to-date and accurate.
• Analyse sales data to drive and improve the sales process.

Required Skills & Qualifications:

• Must be fluent in Spanish or Portuguese.
• Must be reliable and diligent
• Proven experience in customer service and sales environments.
• Strong ability to handle customer inquiries and resolve issues efficiently.
• Skilled in using Salesforce or similar CRM tools to track sales activities.
• Excellent communication and interpersonal skills.

To apply for this Customer Service/Sales Representative position, please submit your CV and a cover letter detailing your customer service experience and proficiency in Portuguese.