We are looking for a friendly, organised, and conscientious Administrative Assistant / Shop Assistant to join our growing team.

It's a fully office-based role working Monday to Friday, 8.30am to 5pm.

This varied role involves working across both our busy retail shop and back-office operations, making it ideal for someone who enjoys a mix of customer service and administration duties.

The successful candidate will be detail-oriented, efficient, and able to thrive in a fast-paced environment while delivering excellent service to customers and colleagues alike.

Key Responsibilities

  • Processing invoices accurately and efficiently
  • Scheduling jobs through our booking system
  • Sourcing and ordering parts and materials
  • Maintaining accurate records using Excel
  • Communicating professionally with customers in person, over the phone, and via email
  • Assisting with stock ordering and inventory management
  • Serving customers and operating the till
  • Cutting keys (full training provided)
  • Supporting the day-to-day running of both the shop and office

About You

To be successful in this role, you will have:

  • Previous administration and/or customer service experience
  • Strong organisational skills and excellent attention to detail
  • Good working knowledge of Microsoft Excel
  • A professional, friendly, and positive attitude
  • Excellent communication skills
  • The ability to manage multiple tasks and prioritise workload effectively
  • Experience with Xero accounting software would be advantageous, but is not essential

What We Offer

  • Casual dress
  • Company pension scheme
  • Employee discount
  • Free on-site parking
  • Full training provided for shop-based duties
  • Supportive and friendly working environment

Please apply now via this job advert if you have the relevant skills and experience my client has requested.

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