About the job

Assist experienced RAC Patrol Technicians attending roadside breakdowns, diagnosing vehicle faults and carrying out repairs. You'll learn to use specialist tools and diagnostic equipment, support customers at the roadside and assist with vehicle recovery when repairs cannot be completed.

What you'll do

On a typical day, you will:

  • Travel with your mentor to customers who have broken down
  • Diagnose vehicle faults and identify problems
  • Carry out roadside repairs where possible
  • Use specialist tools and diagnostic equipment
  • Assist with vehicle recovery when required
  • Keep customers informed and provide excellent service
  • Follow RAC safety procedures at all times

After the apprenticeship

On successful completion of the apprenticeship, there is the opportunity to progress into a permanent role with the RAC as a qualified Roadside Patrol Technician, with further opportunities to develop your skills and build a long-term career within the RAC.

Skills

  • Customer care skills
  • FULL UK MANUAL LICENCE

Qualifications

  • Essential: DRIVING LICENSE, FULL UK MANUAL LICENSE (grade UK MANUAL LICENSE)

Things to consider

Applicants must be aged 18 or over (Due to working times) and hold a full UK manual driving licence with no points. You should be comfortable working outdoors in all weather conditions, travelling to different locations and working a varied shift pattern, including evenings and weekends.

Benefits

  • Company van after 6 months
  • Blue Light Card
  • Discounted TfL Oyster Card

About the employer

The RAC is one of the UK's most recognised motoring organisations, supporting millions of drivers across the country. With a proud history dating back to 1897, the RAC provides breakdown assistance, vehicle maintenance and a range of motoring services. You'll join a trusted organisation with a strong focus on customer service, training and career development.

Apprenticeship details

  • Course: Autocare technician (level 2), Engineering and manufacturing
  • Apprenticeship level: Intermediate (level 2)
  • Training provider: NORTH LONDON GARAGES GTA
  • Expected duration: 2 Years 3 Months
  • Hours: 40 hours a week. Working week: You will be working 6-10 hour shifts, between 6.00am and midnight.
  • Start date: 1 February 2027
  • Positions available: 1
  • Wage: £16,640 a year
  • Other locations: Evesham, WR11 1AA; Peterborough, PE7 0LA; Shrewsbury, SY1 1AF; Warwick, CV35 0RA; Wisbech, PE13 1AA

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